Job Requirements Role – Senior Manager – Portfolio Management Function/Department – Credit Card Location - Mumbai Job Purpose: Own portfolio P&L; and unit economics; drive lifecycle levers; design affluent collections with Risk; govern benefit costs and migrations; and deliver disciplined MIS, forecasting and reviews.· Portfolio P&L; stewardship and unit-economics governance· Lifecycle growth levers (activation, usage, spend deepening, attrition reduction)· Risk partnership and affluent collections strategy· Inorganic actions (migrations, transitions, sunsets)· MIS, dashboards, forecasts and budgeting cadence Primary Responsibilities:· P&L; &

- Unit Economics· Build unit-level metrics and P&L; with Finance· Prepare monthly portfolio MIS (spends, activation, attrition)· Ensure timely monthly budgeting and provisioning· Track partner-led product costs and profitability (e.g., Maharaja Points)· Rewards economics and breakage modelling with periodic ROI reviews and benefit rationalization cycles (quarterly/annual).· Formal EWS (early warning) and behaviour scorecards for affluent cohorts; playbooks for pre‑emptive line controls and treatment paths.· UPI‑on‑Credit adoption tracking, MCC/category controls, and merchant/category stimulus strategy.· Formal dormancy and high‑value retention programs.· Growth &
- Lifecycle· Develop acquisition plans and run acquisition campaigns· Design and execute portfolio growth campaigns to increase activation and usage· Analyse attrition, upgrades,



lifecycle and execute actions· Plan and execute merchant/platform-led offers· Disputes & chargeback analytics with TAT governance; systematic fee/interest reversal rules for billing errors; root‑cause loops to other relevant teams· Analytics &
- Reporting· Build and maintain dashboards· Run forecasts and impact analysis for portfolio changes· Develop recent reports and dashboards to enhance visibility· Risk &
- Collections· Design and manage affluent-specific collections process· Partner with Risk to monitor credit performance· Inorganic &
- Transitions· Design and execute migration plans (e.g., Vistara)Secondary Responsibilities :· P&L; fluency & unit-economics· Experimentation & measurement· Analytical skills (SQL/Excel), dashboarding· Cross-functional orchestration· Risk/collections literacy (roll, flow, cure strategies) for premium books.· Understanding of chargeback regimes (Visa/Mastercard) and issuer dispute ops.· Regulatory knowhow: RBI card conduct (consent for CLI/closures/billing).· Executive communication: crisp BRDs/PRDs, monthly business reviews, and escalation notes. Managerial &
- Leadership Responsibilities· Positive, collaborative attitude, Prolific communicator· Ability to evaluate potential business opportunities, structure the team’s thinking, and reach insightful answers· Experience in managing multiple cross-functional opportunities and projects in parallel· Ambitious team player with the ability to manage the internal & external partners requirements and tasks in time sensitive situations Qualifications: MBA Marketing / Finance / Graduate Industries : Banking, Fintech Experience:· 7–10 years in portfolio mgmt/risk/analytics· Hands-on MIS/reporting &
- P&L; ownership· Ability to translate insights into targeted actions

📌 Senior Product Manager-credit Cards (Mumbai)
🏢 IDFC FIRST Bank
📍 Mumbai