Job Summary A senior associate is a mid-level professional responsible for a variety of tasks within an organization. Senior associates are seen as leaders within their teams and are expected to possess a strong level of expertise in their field.
Key Responsibilities
- Apply incoming payments (checks, ACH, wire transfers) to customer accounts.
- Match remittance information with open invoices.
- Post cash receipts in ERP systems (e.g., SAP, Oracle).
- Investigate unapplied or misapplied payments.
- Maintain daily cash application logs.
- Communicate with internal teams for missing remittance details.
- Escalate discrepancies or payment issues to analysts.
- Ensure compliance with company policies and SOX controls.
Skill Requirements
- Numerical Accuracy – Strong attention to detail when applying payments.
- Basic ERP Knowledge – Familiarity with systems like SAP, Oracle, or NetSuite.
- Time Management – Ability to meet daily cash posting deadlines.
- Communication Skills – Transparent interaction with internal teams for remittance clarification.
- Problem-Solving – Ability to identify and escalate mismatches or missing data.
- Process Discipline – Adherence to SOPs and internal controls.
- MS Excel Proficiency – Basic skills for maintaining trackers and logs.
Other Requirements
1. B.Com/Bba Or Equivalent Graduation (Relevant To Location)
2. Optional But Valuable: Certification In Customer Service Management Or Financial Services 1 - 2 year of Experiances