Senior KAM Growth

Quick Commerce & E-commerce | FMCG

Company: Grahil Wellness Pvt. Ltd. Khari Foods

Location: Delhi NCR

Experience: 5-10 Years

Function: Business / Sales

Reporting To: Business Head / CEO

About Khari Foods:

Khari Foods is a growing FMCG brand focused on building a strong presence across Quick Commerce and E-commerce.

As we continue to scale, we are looking for a commercially strong and entrepreneurial Senior KAM Growth who can take ownership of our key accounts, drive revenue growth and build new business opportunities.

This is a high-ownership role for someone who can think beyond account management and understand how to build, grow and scale a business through key accounts.

About the Role:

As Senior KAM Growth, you will own a portfolio of key Quick Commerce and E-commerce accounts and be responsible for both existing business growth and new business development.

You will work closely with buyers, category managers and platform teams while coordinating internally with Operations, Finance, Marketing and Supply Chain to ensure strong execution.

The role will carry direct business/revenue targets and will require a strong understanding of account economics, margins, assortment, promotions, inventory and growth levers.

This is not a support or coordination role.

You will be expected to own the business, identify opportunities and drive results.

Key Responsibilities:

1. Key Account Ownership

- Independently manage and build relationships with key Quick Commerce and E-commerce accounts.
- Own relationships with buyers, category managers and relevant platform stakeholders.
- Act as the primary business contact for assigned accounts.
- Develop strong understanding of account requirements, business models and growth opportunities.
- Conduct regular account reviews and build account-wise growth plans.
- Ensure strong execution and resolution of account-level issues.

1. Revenue & Growth Ownership

- Own and deliver agreed revenue and business targets for assigned accounts.
- Develop monthly, quarterly and annual account growth plans.
- Identify opportunities to increase revenue through:
- New SKU listings
- Assortment expansion
- New locations / dark stores / fulfilment centres
- Increased visibility
- Promotions and campaigns
- Improved availability
- Better category penetration
- Monitor account-wise growth and proactively identify gaps.
- Drive higher share of business within existing accounts.

1. New Business Development

- Identify and develop new Quick Commerce and E-commerce business opportunities.
- Build relationships with relevant category managers and decision-makers.
- Identify potential platforms/accounts suitable for Khari Foods.
- Lead business discussions from initial conversation through commercial closure and onboarding.
- Develop a structured pipeline of new business opportunities.
- Convert new opportunities into sustainable revenue.

1. Commercial Management & Negotiation





- Lead commercial discussions with key accounts.
- Negotiate pricing, margins, promotions, visibility and other commercial terms.
- Evaluate commercial proposals from both revenue and profitability perspectives.
- Work closely with management before committing to major commercial decisions.
- Ensure account growth is achieved without compromising business profitability.
- Track and improve account-level commercial performance.

1. Promotions & Growth Initiatives

- Plan account-specific promotions and growth initiatives.
- Work with Marketing/Brand teams on platform campaigns and visibility opportunities.
- Identify opportunities around new launches, festive periods, category events and promotional calendars.
- Evaluate campaign performance and recommend improvements.
- Ensure promotional activities contribute meaningfully to revenue and account growth.

1. Inventory, Availability & Execution

- Work closely with Operations and Supply Chain teams to maintain healthy inventory and availability across accounts.
- Track stock availability, order fulfilment and operational performance.
- Monitor potential stock-outs and proactively coordinate corrective action.
- Work with internal teams on forecasting and demand planning.
- Ensure account-level execution supports the planned revenue targets.

1. Finance & Commercial Operations

- Coordinate with Finance on invoices, deductions, claims, settlements and payment-related issues.
- Monitor account-level deductions and commercial adjustments.
- Ensure outstanding commercial issues are followed up and resolved.
- Maintain visibility on account profitability and commercial performance.

1. Business Analytics & MIS

- Own account-wise business trackers and performance dashboards.
- Analyse:
- Revenue
- Growth %
- SKU performance
- Gross margins
- Promotions
- Availability
- Returns
- Deductions
- Account profitability
- Prepare weekly/monthly business reviews for management.
- Use data to identify problems, opportunities and actionable growth levers.

1. Cross-Functional Leadership

- Work closely with Business, Marketing, Operations, Finance and Supply Chain teams.
- Ensure internal teams are aligned with account requirements and business priorities.
- Drive issues to closure rather than simply coordinating between teams.
- Take ownership of outcomes across the complete account lifecycle.

What We Are Looking For:

- 710 years of relevant experience in Key Account Management, E-commerce, Quick Commerce, Modern Trade, FMCG Sales, Business Development or Growth.




- Strong experience managing E-commerce and/or Quick Commerce accounts.
- Experience working with platforms such as Blinkit, Zepto, Swiggy Instamart, Amazon, Flipkart or similar platforms will be strongly preferred.
- Proven experience of owning revenue/business targets.
- Strong understanding of account growth, assortment, promotions, margins and commercial negotiations.
- Experience managing relationships with buyers/category managers.
- Strong analytical and Excel/Google Sheets skills.
- Excellent communication and negotiation skills.
- Ability to independently manage accounts and take business decisions.
- Strong ownership mindset with the ability to work in a fast-paced entrepreneurial environment.

Must-Have Qualities

Commercially Solid

Understands that revenue growth must also make business sense.

Account Owner

Does not wait for instructions and takes complete ownership of assigned accounts.

Growth Mindset

Constantly looks for ways to increase revenue, assortment, visibility and account penetration.

Negotiator

Comfortable discussing pricing, margins, promotions and commercial terms.

Data Driven

Can look at numbers and identify what is working, what isnt and what needs to change.

Execution Focused

Can convert plans into actual business outcomes by working with internal teams.

Entrepreneurial

Comfortable operating in a growing company where processes are still evolving and ownership matters more than hierarchy.

Key Performance Indicators:

Performance will primarily be measured through:

- Achievement of revenue/business targets
- Growth of existing key accounts
- New business/revenue generated
- New account acquisition
- New SKU/listing expansion
- Account penetration and assortment growth
- Gross margin / commercial performance
- Promotional ROI and effectiveness
- Account availability and operational performance
- Reduction in deductions, claims and unresolved account issues
- Strength of key account relationships

Career Growth: This role is designed for someone who wants to grow with the business.

A strong performer can progress toward:

Senior KAM KAM Lead / Growth Manager Business Head

As Khari Foods scales, this person can potentially take ownership of a larger part of the companys E-commerce, Quick Commerce and Key Accounts business.

Why Join Khari Foods?

You will work closely with the leadership team and have direct visibility into business decisions.

This is an opportunity to join a growing FMCG company where you wont be limited to managing an existing book of business.

You will have the opportunity to build accounts, create new business, influence commercial decisions and directly contribute to the growth of the company.

If you enjoy owning numbers, building relationships, negotiating with platforms and turning opportunities into business, we would love to hear from you.

Apply at: [email protected]

Subject: Senior KAM Growth | Your Name

Perks and benefits

Provident fund

📌 Senior Key Account Manager (New Delhi)
🏢 Grahil Wellness
📍 New Delhi