Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.
Overview
To provide services to easy and medium complex Client/Carrier portfolio with Proportional Treaty placement and deal with post placement accounting activities. Ensure appropriate level of service is provided to all these Clients within their area of responsibility.
How you'll make an impact
Responsibilities:
Processing of Client figures into our system in line with specified key performance indicators and contractual conditions
Acknowledge and action client’s instructions in a timely manner and communicate pertinent information as necessary
Where applicable, ensure prompt chasing of accounts / claims due from clients or notify Account Manager (AM) / Client Service Advocate (CSA) to do the same
Receive and manage assigned clients cash calls instructions in a timely fashion to agree with the market
Ensure the workflow system is kept up to date with correct dates and appropriate comments
Understand the client’s business and their requirements (operational and other)
Is aware of unpaid items and status of collection for regular update and discussion with Clients and ensures problems are escalated to management
Engage with Bureau markets for agreement and Xchanging offices for agreement / signing of accounts
Adheres to standard internal processes, policies and procedures, and other external regulatory requirements
Compliance with legal