Job Requirements

Role/ Job Title: Senior Channel Sales Manager - Business correspondents

Function/ Department: Retail Liabilities

Job Purpose

This position is responsible for acquiring new merchants by leading a team and driving volume for POS business delivery in assigned geography

Roles &

- Responsibilities:

- Empanel new ISP through explicit governing mechanism & develop relationship with existing ISPs.

- Maintain relationships with ISPs by providing support & guidance; researching & recommending recent opportunities; recommending profit & service improvements.

- Maintain high quality & ethical service by establishing & enforcing IDFC FIRST Bank standard & values.

- Identifies product improvements or new products by remaining current on industry trends, market activities & competitors
- Ensure the ISP network is operating within regulatory & legal framework.

- Manage a team of 6 to 8 Relationship Managers by supervising, guiding and ensuring productivity at every level of sales in the areas assigned in order to keep the team motivated and yield targeted revenue

- Organizing regular meeting (weekly & monthly)



with Team to discuss growth, target, achievement, hindrances (if any) & more opportunities.

- (Achieving Fee Income Target: OFFUS Fee-income, Fee Income though Remittance Transaction fee/Update charges/interchange etc.)

Managerial &

- Leadership Responsibilities - (if Applicable)

- Training field staff RM, SRM and ensuring First Time Right (FTR) in all business processes.
- Dipstick checking for Quality of Training imparted to Business Correspondents by RM. Compliance practices followed by RO and BC at state level. Re-Training in case of any deficiency observed.

- Verification of all tools used by Team Members in the field i.e. RO’s sales pitch, bank product & services, product knowledge, process knowledge, providing access to various product/applications etc.

- Shall conduct surprise visits and provide feedback on BC operations.

Education Qualification

Graduation: Any

Post-graduation: Any

Experience: 4 years of relevant experience.

📌 Senior Channel Sales Manager-Business Correspondents (Agra)
🏢 IDFC FIRST Bank
📍 Agra