About the Role

We are seeking a Salesforce Administrator with 1 to 3 years of experience

Responsibilities

- Approve Salesforce access requests for users in accordance with organizational policies.
- Troubleshoot and resolve Salesforce permission and access-related issues.
- Assist Account Managers with quote creation, validation, and quote submission processes.
- Provide support for Chance and Quote management issues within Salesforce.
- Create and maintain reports, dashboards, and analytics based on business user requirements.
- Identify and merge duplicate Accounts and Contacts to maintain data integrity.
- Create, modify, and deactivate Salesforce user accounts, roles, and permissions.
- Configure and manage record-level sharing access and security settings.
- Support post-sandbox refresh activities, including validation and user access setup.
- Perform mass data uploads, updates, and deletions using Salesforce data management tools.
- Upload and maintain renewal data to support ongoing sales operations.
- Manage Salesforce Roles, Profiles, Permission Sets, Public Groups, and User Licenses.




- Handle support tickets and service requests, ensuring resolution within defined SLA timelines.
- Collaborate with sales and business stakeholders to address Salesforce-related operational needs.
- Maintain data quality, system security, and compliance with Salesforce best practices.

Qualifications

- Any degree
- 1+ years of experience in Salesforce Administration
- Proficiency in Microsoft Excel required
- Ability to work independently, with a strong work ethic, self-motivation and problem-solving skills
- Attention to detail and high level of accuracy
- Work during US PST Time zone

Location: Chennai; Locality - Vandalur Shift: Night shift - 9:30 pm to 6:30 am IST

Transportation: One-way cab facility (drop) is provided

- Immediate joiners preferred.

Walk-in Details

Monday to Friday Time – 11:00 am to 5:00 pm Office location: 3, Kilambakkam Village, G.S.T Road, Vandalur, Chennai – 600 048, India

📌 Salesforce Administrator - US Shift (Chennai)
🏢 HTC Global Services
📍 Chennai