About upGrad School of Technology (uGSOT)

upGrad School of Technology is a premier, tech-first institution offering UGC-aligned and AICTE-approved B.Tech and specialized engineering programs. Focused on next-generation domains like Generative AI, Machine Learning, Full Stack Development, and Cyber Security, uGSOT bridges the gap between traditional academics and corporate day-1 readiness. With a strong network of 3,000+ hiring partners, we empower the next wave of global tech talent.

Position Overview

We are seeking an experienced, results-driven Sales Trainer to lead the end-to-end training and performance acceleration of our Inside Sales and Admission Counseling teams.

Because uGSOT offers premium higher education programs, our sales process requires high-empathy, consultation-led advisory rather than transactional selling. You will be responsible for transforming new and existing sales professionals into high-performing educational consultants who can navigate complex parent-student dynamics and clearly articulate the long-term ROI of a next-gen tech degree.

Key Responsibilities

- End-to-End Sales Training Lifecycle: Own the Training Needs Analysis (TNA), delivery, and post-training assessment for both new hires and tenured AdmissionCounselors.
- Onboarding & Time-to-Productivity: Manage a rigorous sales onboarding program, ensuring new joiners are quickly equipped with product knowledge, pitch frameworks, and systems training to hit their targets faster.
- Consultative Selling Mastery: Train the team on high-ticket B2C sales frameworks, including deep discovery, career mapping, handling dual-stakeholder objections (balancing parent concerns regarding fees with student career aspirations), and closing techniques.
- Product & Tech Narrative Translation: Collaborate with Academic heads to translate complex technical jargon (e.g.,



cloud computing architecture, ML pipelines) into simple, compelling career value propositions that non-tech prospects can easily understand.
- Data-Driven Coaching & Interventions: Partner closely with Sales Operations teams to analyze call quality data. Conduct targeted refresher modules, call shadowing, and 1-on-1 feedback sessions to address specific skill gaps.
- Content Creation: Design and continuously update sales playbooks, objection-handling repositories, competitor battle cards, and interactive digital micro-learning modules.

Key Requirements & Qualifications

- Experience: Minimum 4 years of core experience as a Sales Trainer / Sales Coach.
- Industry Background: Direct experience in Premium EdTech B2C sales training, Higher Education counseling enablement, or high-value consultative B2C sectors (e.g., premium insurance, wealth management advisory) is highly preferred.
- Tech Familiarity: While you don't need to code, a solid conceptual understanding of emerging technology trends (Software Engineering, AI, Data Science tracks) is required to effectively build product training modules.
- Analytical Skills: Proven capability to read sales dashboards, identify conversion funnel leaks, and design training interventions based on data rather than gut feeling.
- Tools: Proficient with modern CRM systems (e.g., LeadSquared, Salesforce) and Learning Management Systems (LMS).
- Communication Style: Exceptional presentation and verbal articulation skills, with an authoritative yet encouraging coaching presence that inspires sales teams.

What We Offer

- The opportunity to shape the sales engine of a rapidly scaling, futuristic educational institution.
- A fast-paced, meritocratic culture with visible avenues for leadership growth.
- Competitive compensation packaged within upGrad’s market-leading corporate ecosystem

📌 Sales Trainer (Bengaluru)
🏢 upGrad School of Technology
📍 Bengaluru