About the Company
Clinetra Solutions is a premier life sciences education and services provider specializing in Pharmacovigilance (PV), Regulatory Affairs, and Clinical Research training. We bridge the gap between academic learning and industry requirements, helping professionals and students accelerate their careers in the pharmaceutical and healthcare sectors.
Mail your CV's @:
[email protected]
Role Overview
- We are looking for a results-driven Sales Telecaller to join our team. The ideal candidate will be responsible for converting inbound leads generated from social media campaigns (Instagram, LinkedIn, Facebook) and nurturing cold/warm leads from our in-house database. You will act as a career counselor, guiding prospective students through our course offerings and closing enrollments.
Key Responsibilities1. Lead Management & Conversion
- Social Media Leads: Promptly contact inbound leads generated from Facebook/Instagram ads and LinkedIn campaigns. Engage with potential students who have expressed interest in Pharmacovigilance or Clinical Research courses.
- Database Activation: Execute outbound calling campaigns using the in-house database to re-engage old prospects or cold leads who previously inquired but did not enroll.
- Counseling Approach:
adopt a consultative sales approach by understanding the candidate's educational background (B.Pharm, M.Pharm, Life Sciences) and recommending the right career pathway/course.
- Sales Operations
- Follow-up Strategy: Maintain a rigorous follow-up schedule (via calls and WhatsApp) to nurture leads from initial inquiry to final payment.
- Targets: Meet or exceed monthly targets for call volume and monthly revenue/enrollment goals.
- CRM Management: Accurately record all interactions, lead status, and student details in the CRM (or Excel trackers) to ensure no lead is lost.
- Student Engagement
- Resolve queries regarding course curriculum, certification value, placement assistance, and fee structures.
- Coordinate with the technical team to schedule demo sessions for prospective students when necessary.
Requirements & Skills
- Experience: 1-3 years of experience in Tele-sales, Inside Sales, or EdTech counseling. Experience in the Healthcare/Education sector is a solid plus.
- Communication: Excellent verbal communication skills in English, Telugu and Hindi, depending on target market). Ability to explain complex course details simply.
📌 Sales Telecaller (Hyderabad)
🏢 Clinetra Solutions
📍 Hyderabad