Key Responsibilities

- End-to-End Project Management: Lead the full-cycle implementation of Edubulls digital learning solutions and tech-enabled curriculum inside partner schools.
- Stakeholder Management: Collaborate closely with School Owners, Principals, Teachers, Coordinators, and Parents to deeply understand their unique challenges, expectations, and pain areas.
- Product Training & Adoption: Provide comprehensive technical guidance, product onboarding, and hands-on training to faculty to ensure seamless daily adoption.
- Problem-Solving & Troubleshooting: Identify ground-level implementation bottlenecks on-site and use analytical thinking to deliver immediate, effective solutions.
- Performance Monitoring: Track post-implementation metrics, gather structured user feedback, analyze platform usage data, and execute retention strategies to maintain high satisfaction scores.
- Pre-Sales Collaboration: Partner with the sales acquisition team to support technical pre-sales demonstrations, setting the stage for a smooth transition to implementation.
- Reporting & Feedback Loops: Prepare detailed operational implementation reports and share field insights with product teams to continuously improve our practical education ecosystem.
- Account Relationship Building: Nurture long-term,



qualified relationships with institutional clients to secure annual renewals, account expansions, and active referrals.

Requirements

- Experience & Education:
- 8 - 10 years of hands-on experience in school operations, academic product implementation, institutional account management, or EdTech deployment.
- Prior experience in managing multi-stakeholder relationships across private or corporate school chains.
- Graduation or Post-Graduation in Education, Business, IT, Engineering, or a related field.
- Core Skills & Competencies:
- Technical Acumen: High proficiency in deploying digital learning tools, software platforms, hardware integrations, or technical curriculum solutions in institutions.
- Deep Domain Knowledge: A strong understanding of real-world school operations, academic calendars, teacher workloads, and administrative pain points.
- Communication & Negotiation: Exceptional verbal and written communication skills; capable of holding high-stakes conversations with school chairpersons and trustees.
- Problem-Solving: Proactive attitude toward debugging technical and human bottlenecks on the ground.
- Mobility: Passionate about field execution an

📌 Sales Operations Specialist (Delhi)
🏢 Edubull.com
📍 Delhi