Company Description Glora Travels, powered by the expertise of Aflaatoon Tours, is a trusted travel brand with over 16 years of experience in designing worldwide beach holidays, luxury cruises, and curated international travel experiences. The company serves families, couples, corporate groups, and premium leisure travelers, offering seamless and memorable journeys.

From destinations such as Thailand, Bali, Maldives, Vietnam, and the Andaman Islands to top-tier international cruise itineraries, Glora Travels blends comfort, culture, and convenience. With strong global partnerships, transparent pricing, and a customer-first approach, every trip is thoughtfully managed from planning to return. The team focuses on stress-free, personalized travel solutions including group tours, fixed departures, honeymoon trips, luxury getaways, and customized itineraries.

Role Description The Sales Operations Executive role at Glora Travels is a full-time, on-site position based in Mumbai. This role involves managing day-to-day sales operations, including processing inquiries, preparing quotations and itineraries, and coordinating bookings across destinations and travel products.

The Sales Operations

Executive will track and report sales performance, maintain accurate customer and booking records, and support the sales team with data, insights, and documentation.

Responsibilities include liaising with suppliers and partners, ensuring timely confirmations,



resolving customer queries, and upholding service quality standards. The role also contributes to optimizing internal processes, improving conversion rates, and supporting promotional campaigns and corporate travel proposals.

Qualifications

- Candidates should possess robust Analytical Skills to interpret sales data, monitor performance metrics, and support decision-making.
- Candidates should possess excellent Communication skills to interact with customers, internal teams, and external partners in a clear and professional manner.
- Candidates should possess solid Customer Service abilities to handle queries, manage expectations, and ensure a positive travel experience.
- Candidates should possess Sales Operations skills to manage pipelines, coordinate bookings, and maintain accurate records and documentation.
- Candidates should possess Sales skills to support lead conversion, cross-selling, and upselling of travel products and services.
- Relevant experience in travel, tourism, or hospitality operations is highly beneficial.
- Proficiency in MS Office tools and CRM or booking systems, with strong attention to detail and organizational skills.
- Bachelor’s degree in Business, Tourism, Hospitality Management, or a related field is preferred.
- Ability to work collaboratively in an on-site team environment in Mumbai, with flexibility to handle peak travel seasons.

📌 Sales Operations Executive (Mumbai)
🏢 Glora Travels
📍 Mumbai