About the RoleGlocert International is an accredited certification, audit and assurance group delivering ISO management system certifications, SOC 2, PCI DSS and sustainability verification to clients globally. We are looking for a Sales Operations Associate to own client relationships end to end, from first enquiry through to certification and renewal.

What You Will Do

- Be the first point of contact for inbound enquiries and referrals, and respond promptly and professionally
- Run scoping conversations with prospective clients to understand their certification requirements
- Prepare and follow up on proposals, and support clients through onboarding and documentation
- Work closely with our technical and audit teams to ensure client requirements are understood and delivered
- Coordinate audit scheduling across client and auditor availability
- Own an allocated portfolio of accounts, with regional coverage expanding based on performance
- Maintain accurate client records and flag risks or delays early
- Track renewal and surveillance timelines, and identify opportunities to extend our services within existing accounts

How Success Is Measured
- Client retention and renewal rates across your portfolio




- Growth in services delivered to existing clients
- Responsiveness and proposal turnaround
- Accuracy and completeness of client records

What We Are Looking For
- MBA or BBA preferred; strong sales or client servicing backgrounds also considered
- 1 to 3 years in client relations, inside sales, account management or business development is an advantage
- Excellent spoken and written English, with confidence handling senior stakeholders across geographies
- Strong organisational discipline and attention to detail
- Comfort with spreadsheets, CRM tools and collaborative document workflows
- Flexibility to adjust working hours to overlap with international client time zones

Nice to have: exposure to ISO standards, SOC 2, information security or the audit and assurance industry. What We Offer

- Direct exposure to international clients and the global assurance industry from day one
- Structured training on the standards and frameworks we deliver
- A explicit growth path toward owning a region and building a team
- Fixed compensation plus performance-linked incentives

📌 Sales Operations Associate (Coimbatore)
🏢 Glocert International
📍 Coimbatore