– Sales and Operations Executive

Location: Kirti Nagar, Delhi

Working Days: Monday–Sunday | Tuesday Week Off

Timing: 10:00 AM – 6:30 PM

About the Role

We are looking for a Sales & Operations Executive who can take ownership of student/customer acquisition and batch formation. The ideal candidate should be a strong sales professional with hands-on operational experience and excellent communication skills.

The primary responsibility will be to convert prospective students/customers, collect the first installment, and successfully create upcoming batches, while also ensuring smooth coordination and operational execution.

The ideal skill balance for this role is approximately 75% Sales and 25% Operations.

Key Responsibilities

Sales & Counselling – 75%

- Generate and convert leads into paid enrollments/admissions.
- Effectively communicate course/program benefits and convince prospective students/customers to join upcoming batches.
- Handle counselling calls, follow-ups, objections, and negotiations.
- Drive conversions by building trust and understanding customer requirements.
- Follow up consistently with leads until the enrollment/payment stage.
- Achieve monthly sales and enrollment targets.
- Ensure timely collection of the first installment from enrolled students/customers.
- Maintain accurate records of leads, follow-ups, conversions, and payments.
- Work closely with the team to ensure sufficient enrollments for upcoming batches.

Operations – 25%

- Coordinate with students throughout the further enrollment process and ensure a smooth transition from initial payment to batch allocation.
- Create and manage batches based on student enrollments, requirements, and availability.




- Call and follow up with students regarding their first installment and ensure timely payment/confirmation.
- Understand students’ needs, requirements, and concerns, and guide them appropriately regarding the enrollment and batch process.
- Resolve student queries promptly and provide clear and accurate guidance.
- Coordinate effectively with teachers and students to ensure smooth communication and batch operations.
- Maintain and update student enrollment and batch-related data accurately.
- Ensure that all student information, payment status, and batch details are updated systematically.
- Follow up with students to ensure successful onboarding and participation in their respective batches.

Required Skills & Qualifications
- Minimum 4 years of relevant professional experience.
- Graduate in any discipline.
- Solid experience in sales, counselling, admissions, business development, or customer conversion.
- Good understanding of operational processes and coordination.
- Excellent Hindi and English communication skills, both verbal and written.
- Strong persuasion, negotiation, follow-up, and objection-handling skills.
- Target-oriented, proactive, and result-driven approach.
- Ability to work independently and take ownership of batch creation and enrollment targets.
- Comfortable working in a fast-paced, target-driven environment.

Preferred Industry Background Candidates from the following industries are preferred:
- EdTech
- Educational Institutes
- Student/Academic Counselling
- Training & Skill Development
- Coaching/Professional Education
- Relevant Sales & Counselling industries

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits

- Food provided
- Health insurance
- Paid sick time
- Paid time off

Work Location: In person

📌 Sales & Operations Executive (Delhi)
🏢 All India Institute Of Occult Science
📍 Delhi