- Achieve individual sales targets and contribute to showroom sales goals.
- Proactively approach and assist customers visiting the showroom.
- Understand customer requirements and recommend suitable products.
- Build trust and rapport with customers to enhance conversion rates.
- Promote cross-selling and upselling opportunities.
Product Storytelling
- Present products through engaging storytelling techniques.
- Explain product features, craftsmanship, heritage, and unique selling points.
- Create memorable customer experiences that strengthen brand value.
Customer Service
- Provide warm, courteous, and professional service at all times.
- Ensure every customer receives complete information about products and services.
- Handle customer queries and concerns promptly and effectively.
- Maintain strong customer relationships and encourage repeat business.
Service Awareness
- Explain all company services, schemes, offers, exchange policies, and customer benefits.
- Educate customers about after-sales services and support available.
Grooming & Professional Appearance
- Maintain excellent personal grooming and hygiene standards.
- Adhere to company dress code and appearance guidelines.
- Always display a pleasant, welcoming, and smiling demeanour.
Preferred candidate profile
- Excellent verbal and written communication skills in English and local language.
- Confident and attractive personality with a positive attitude.
- Ability to influence and persuade customers.
- Strong listening and presentation skills.
- Ability to work in a Luxury / Premium retail setting.