Job Information

- Date Opened 12/16/2025
- Industry Health Care
- Job Type Full time
- Salary 0 - 3 K
- Work Experience 1-3 years
- City Bangalore South
- State/Province Karnataka
- Country India
- Zip/Postal Code 560076

About Us Ziathlon is a multi-disciplinary Sports Medicine Clinic located in Bangalore (South), Karnataka, India. As a 1-stop clinic, the clinic provides consultations and programs to optimise health, enhance fitness and accelerate sports performance, for competitive athletes and fitness enthusiasts.

Led by Dr. Bharath Kumar B (MBBS, DSM) | Sports Medicine Doctor (Indian Boxing Team

- Elite Women), Team Ziathlon comprises a comprehensive athlete-centric team having vast experience of working with elite athletes and coaches both in India and internationally.

Created with a mission to provide scientific, elite-level care at the grassroots level to nurture athletic potential to enable them to compete at the Olympic level, the vision is to build a world-class sporting ecosystem to empower athletes globally to achieve peak performance.

Key Responsibilities

- Make outbound calls to prospective and existing patients to inform them about our healthcare services, packages, and offers, and encourage bookings.
- Handle inbound calls, answer queries related to doctors, services, timings, and pricing, and guide patients through the appointment process.
- Schedule and confirm patient appointments, update records, and ensure accurate data entry in the CRM/hospital system.
- Follow up with patients for appointment reminders, feedback,



and upselling relevant health packages where appropriate.
- Maintain call logs, patient interaction details, and outcomes, and work towards daily/weekly call and conversion targets.
- Follow all healthcare confidentiality, data protection, and communication guidelines during every interaction.

Work Mode, Location, and Growth
- Work Mode: Work From Home initially; the company may later require work from office based on business needs and performance.
- Work Hours: Full time, with the possibility of rotational shifts, weekends, or extended hours depending on patient demand.
- Career Growth: High performers can be promoted to Front Office Executive roles, handling in-person patient registration, guidance, billing support, and general reception duties at the healthcare facility.

Requirements Skills and Qualifications

- Minimum 12th pass; a graduate degree in any field is an advantage, especially in healthcare, life sciences, or commerce.
- 0–2 years of experience in telesales, telecalling, or customer service; healthcare experience is preferred but not mandatory.
- Excellent verbal communication skills in English and local/regional language, with a polite and empathetic telephone manner.
- Basic computer knowledge (MS Office, email) and comfort using CRM or hospital management software.
- Strong listening skills, patience, and the ability to handle objections and rejections positively while staying target-oriented.

Benefits Remuneration

- Fixed salary based on the communication skills and experience
- Variable pay in the form of incentive slab-wise

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