Role & responsibilities
- Handle customer inquiries and coordinate with the sales and technical teams to understand requirements.
- Prepare accurate quotations, proforma invoices and other sales-related documents.
- Process and follow up on Purchase Orders (POs), ensuring pricing, terms and specifications are aligned with quotations.
- Coordinate with production, engineering and internal teams to ensure customer requirements are technically feasible and accurately executed.
- Manage order status, lead times, delivery schedules and dispatch coordination, while keeping customers informed.
- Maintain and update customer, quotation, order and sales records in CRM/ERP systems.
- Identify and proactively resolve discrepancies in orders, documentation or delivery schedules.
- Assist the sales team with lead follow-ups, reporting and day-to-day sales coordination.
- B.E./B.Tech or Diploma in Instrumentation, Electronics, Electrical, Mechanical or Chemical Engineering; relevant ITI candidates may also be considered.
- 1-2 years of experience in sales coordination, inside sales, customer service or sales support
- Good working knowledge of MS Excel and Word; familiarity with CRM/ERP systems is an advantage.
- Solid attention to detail with the ability to identify discrepancies in quotations, POs and customer documentation.
Interested candidates can share their updated CV with us to:
[email protected] Subject Line Format: Application for [Job Title] or call on (phone hidden)
📌 Sales Coordinator (Mumbai)
🏢 Nishka Instruments
📍 Mumbai