Roles and Responsibilities

- Manage budgets, analyze sales, control costs (food, beverage, labor), and report on financial performance to owners.

- Focus on increase the footfall & sales of Restaurant.

- Plan & execute the promotional activities .

- Developing financial targets, forecasting revenue, and managing operational budgets.

- Ensure profitability and high-quality service.

- Ensure compliance with all health, safety, and licensing regulations, including food hygiene standards.

- Ensure all guests have a positive and memorable experience.

- Proactively identify and address guest needs and concerns.

- Develop and implement strategies to improve guest satisfaction and loyalty.

- Provide exceptional customer service, exceeding guest expectations.

- Handle guest inquiries, complaints, and feedback professionally and efficiently.





- Build and maintain solid relationships with guests, both during their stay and after departure.

- Collaborate with other departments to ensure seamless guest service.

- Train and mentor guest relations staff on best practices and customer service standards.

- Stay up-to-date on industry trends and best practices.

Desired Candidate Profile

- Strong Communication and Interpersonal Skills.

- Customer Service Focus.

- Problem-Solving Skills

- Leadership Skills

- Hospitality Industry Knowledge

- Experience: Previous experience in hospitality in similar roles preferred.

Please share resume on [email protected] or [email protected] call-92850-08631

📌 Restaurant Manager (Indore)
🏢 Brilliant Hotels
📍 Indore