- Review and validate customer entitlements, subscriptions, licenses, and services.
- Organize contracts, order forms, and amendments to build accurate renewal profiles.
- Create and maintain baseline quotes and renewal spreadsheets.
- Develop Excel spreadsheets summarizing renewal terms, product details, pricing, and timelines.
- Coordinate with CS Operations, CSMs, Deal Desk, and Finance to ensure data accuracy.
- Maintain and update internal systems (Salesforce, CPQ, etc.) with current contract and customer data.
- Support Renewal Managers in delivering accurate and timely renewal packages.
- Identify and resolve data inconsistencies proactively to avoid delays.
📌 Renewal Support Analyst (Pune)
🏢 Sailpoint Technologies
📍 Pune
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