- BMC : Remedy ITSM expertise
- Extensive experience on working on Remedy workflows like Activelink Filters escalation etc.
- Experience on Application maintenance and Admin configuration like profile/User, server group ranking etc.
- Experience on Remedy API and Remedy plugin implementation
- Experience on multiple application integration on to Remedy.
- Experience on CMDB and resolve any issues related to CMDB
- Experience on developing integrations on Atrium integrator
- Experience in Atrium Orchestrator development/ support
- Experience of Helix SAAS setting
- Remedy migration onto Helix SAAS
- Experience of integrating multiple third-party applications to Remedy using Atrium Orchestrato
- Remedy / Helix ITSM certification