Job Title

RelationshipManager-Working Capital

Role Purpose Objective

- MSME vertical is a growing business for Ujjivan. The RelationshipManager will be an significant position that will drive this business for the particular location.

- Focused customer acquisition of Working Capital - Fund Based NonFund Based customers for Facility amount up to Cr and drive business.

- Self-sourcing of potential customer. Conversion of Leads from Channel partners(DSA/Connector) and Ujjivan Staff referrals.

- Focus on Relationship building with clients through cross sell of CA,TD, Insurance, Salary accounts, BNB and drive transactions through Ujjivan

- Coordinated with team members for the disbursement and work effectively for achieving assigned business targets

- Portfolio management like renewal, interest servicing etc.

Size of the Role

Financial Size

- Monthly Business volume as per the business target. Productivity of around 1.5 - 2 Cr Monthly Fresh Limit set-up

- Timely Interest servicing, Regular Churning to prevent Delinquency

- Timely Renewal of existing customers, managing 20 - 40 customers

Non-Financial Size

- Coordination with Credit Manager for case approval and CAD and Operations for case disbursement.

- Maintains Daily sales report and sharing with supervisor.

- Maintains DSA tracker for pay-out processing





Key Duties Responsibilities of the Role

Business/Financials

- Daily/Weekly /Monthly monitoring of the accomplishment of targets according to the annual/monthly targets established for branches under his/her responsibility

- Implement, supervise and control effectiveness of commercial strategy to reach the productivity and growth targets established.

Customer (Both Internal External)

- Ensure customers are educated about all products/services offered by Ujjivan.

- Ensure lower customer attrition by providing different products as per customer requirement.

- Focus on lower TAT as per laid down standards.

Internal Process

- Monitor health of portfolio

- Ensure, supervise the correct implementation of the credit procedures including all the respective tools

- Discuss strategies and changes in terms of products, capacity building, procedures etc.

Innovation Learning

- Ensure adherence to training man-days/ mandatory training programs for self

- Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self

Location - Nagar,Ghaziabad,New Delhi,Faridabad,Meerut,Kota,Kishangarh,Jodhpur,Sonipat,Panipat,Karnal,Indore,Bhilwara,Bhopal,Dwarka,Udaipur,Rohini,Dehli,Janakpuri,Gurugram,Rudrapur,Agra,Jaipur,Dehradun

📌 Relationship Manager-Working Capital (Ghaziabad)
🏢 Ujjivan Small Finance Bank
📍 Ghaziabad