- Connect with inbound leads generated through digital and offline marketing campaigns.
- Understand customer requirements for weddings, social events, corporate events, and other celebrations.
- Qualify leads by gathering event details including guest count, budget, location, and dates.
- Recommend suitable banquet venues.
- Build relationships through timely follow-ups.
- Coordinate qualified leads with property sales teams.
- Schedule and drive venue visits (recces).
- Track leads through the sales funnel and update CRM.
- Resolve customer queries with internal teams.
- Share daily pipeline and conversion updates.
- Achieve lead conversion and customer satisfaction targets.
Preferred candidate profile
- Graduate in any discipline.
- 25 years of experience in Inside Sales, Tele Sales, CRM, Hospitality, or Banquet/Event Sales.
- Excellent English & Hindi communication skills.
- Strong persuasion, negotiation, and objection handling.
- Customer-centric with relationship-building skills.
- Comfortable with CRM systems and Microsoft Excel.
- Robust ownership and attention to detail.