29 Aug
|
Fuelbuddy
|
Gurugram
29 Aug
Fuelbuddy
Gurugram
Company Description FuelBuddy is India’s first and largest doorstep fuel delivery service, focused on providing safe, convenient, and reliable fuel access to customers across the country. Founded in 2016, the company pioneered tech-enabled delivery of high-quality, unadulterated fuel to businesses and consumers at the click of a button.
FuelBuddy leverages IoT and advanced technology to offer Fuel-as-a-Service (FaaS) with end-to-end management and support through its app and professional dashboard. The organization emphasizes exceptional service, risk minimization, and trust-building, aiming to keep customers’ operations running without interruption. FuelBuddy continues to upgrade its systems and services to democratize and digitalize energy delivery and fuel customers’ growth.
Role Description The Regional Operations Manager is a full-time, on-site role based in Gurugram, responsible for overseeing day-to-day operational activities across an assigned region. This role manages and improves fuel delivery processes, ensures compliance with safety standards, and coordinates logistics to meet service-level agreements.
The Regional Operations
Manager will lead and mentor operations teams, monitor performance metrics, and implement continuous improvement initiatives to drive efficiency and customer satisfaction. The role involves close collaboration with cross-functional teams including technology, customer support, and sales to ensure seamless end-to-end service delivery.
The Regional Operations
Manager will also handle regional budgeting, resource planning, and risk management, while reporting operational performance and insights to senior leadership.
Qualifications
- Demonstrated experience in operations management, preferably in logistics, supply chain, or last-mile delivery environments.
- Strong skills in team leadership, people management, and performance coaching to guide diverse on-ground and back-office teams.
- Proficiency in data analysis, KPI tracking, and use of dashboards or MIS tools to make data-driven operational decisions.
- Knowledge of safety, compliance, and risk management practices related to fuel or hazardous material handling is highly beneficial.
- Ability to manage regional budgets, resource allocation, and cost optimization while maintaining service quality.
- Excellent communication, stakeholder management, and collaboration skills to work effectively with internal teams and external partners.
- Comfort with technology platforms, mobile applications, and IoT-enabled systems used for real-time tracking and operations management.
- Bachelor’s degree in Operations, Supply Chain, Engineering, Business, or a related field; advanced degree or relevant certifications are an advantage.
- Prior experience managing multi-location operations and working in a fast-paced, growth-oriented setting is preferred.
📌 Regional Operations Manager (Gurugram)
🏢 Fuelbuddy
📍 Gurugram