Company Description Santura Engineering Pvt Ltd is a Mumbai-based SME founded in 1984, specializing in engineered wire forms and auxiliary products for industrial applications such as gas-fired heaters, rotary kilns, burners, cyclones, and automotive seats. The company leverages a skilled engineering team and a range of machinery from mechanical to CNC-operated equipment to deliver precision components.
Key product lines include refractory anchors, ceramic fibers and modules, heater-mounted sight doors, retainer plates, pipe guide rings, pipe sleeves, industrial stanchions, and custom fabricated products built to client specifications.
Santura
Engineering is known for its focus on product quality, timely delivery, and consistency, serving demanding industrial environments. More information is available at www.santuraeng.com, and RFQs can be directed to
[email protected].
Role Description The Refractory Products Sales Specialist is a full-time hybrid role based in Mumbai, with a mix of in office client visits and office work, plus some flexibility for work from home. This role is responsible for promoting and selling refractory-related products such as anchors, ceramic fibers, modules, and associated fabricated components to industrial customers.
Day-to-day activities include identifying and qualifying leads, conducting technical and commercial discussions, preparing quotations and RFQ responses, and managing the sales pipeline from initial enquiry to order closure. The specialist will maintain and grow existing accounts,
coordinate with engineering and production teams to ensure feasibility and timely delivery, and provide after-sales support to address customer queries or issues. The role also involves market research, competitor analysis, maintaining CRM or sales reports, and participating in customer visits, audits, and industry events as needed.
Qualifications
- Candidates should possess strong Communication skills, including clear written and verbal communication and the ability to explain technical concepts to non-technical stakeholders.
- Candidates should possess Customer Service and Account Management skills to build long-term relationships, handle enquiries, and ensure high levels of client satisfaction.
- Candidates should possess Sales skills, including lead generation, negotiation, and closing deals within industrial and B2B environments.
- Candidates should possess Sales Operations capabilities, such as pipeline management, quotation preparation, order tracking, and maintaining accurate sales documentation.
- Relevant experience in industrial products, refractories, or engineering components sales is highly beneficial.
- Diploma or degree in Engineering (Mechanical or related field) or a business-related qualification is preferred.
- Ability to travel within Mumbai and occasionally to client sites outside the city, as required.
- Proficiency with basic office software (e.g., email, spreadsheets, presentations) and familiarity with CRM tools is an advantage.
📌 Refractory Products Sales Specialist (Mumbai)
🏢 Santura Engineering
📍 Mumbai