This position is posted for direct employment with Orange Jacket Adventures LLP. This is an internal hiring prospect. We are hiring directly for our own company and not on behalf of any third-party client.
We are looking for a professional and friendly Receptionist cum Telecaller to manage front desk operations and handle customer calls. The candidate will be responsible for providing excellent customer service, managing inquiries, and supporting daily office activities.
Key Responsibilities:
- Attend and manage incoming calls and customer inquiries
- Make outgoing calls to clients/customers for follow-ups and updates
- Welcome visitors and provide necessary assistance
- Maintain records of calls, appointments, and customer details
- Handle emails, messages, and basic administrative tasks
- Coordinate with different departments for smooth communication
- Provide accurate information about company services/products
- Maintain a professional and positive attitude while interacting with customers
Requirements:
- Good communication skills (English/Hindi/Regional language preferred)
- Basic computer knowledge (MS Office, email handling)
- Previous experience in receptionist/telecalling/customer service is preferred
- Ability to handle multiple tasks and work in a team