1.

Reception

Management:

- Welcome guests upon arrival with a warm and friendly demeanour

- Ensure that the reception area is tidy, qualified, and well-maintained at all times.

- Manage the check-in process efficiently, verify booking details, assign rooms, and provide keys or access cards.

- Ensure a smooth and professional check-out process, handling payments and invoices.

2.

Guest

Services:

- Ensure a high level of guest satisfaction by responding to guest inquiries, complaints, and special requests.

- Coordinate guest check-ins and check-outs, and manage reservations as needed.

- Ensure guests receive prompt and efficient service at all times.

- Manage online bookings.

3.

Operational

Management:

- Oversee daily operations, ensuring cleanliness, safety, and maintenance standards are upheld.

- Conduct regular inspections of apartments and common areas to ensure they are well-maintained and up to standard.

- Coordinate with maintenance and housekeeping teams to address any repairs or upkeep.

4.

Administrative

Duties:





- Handle administrative tasks such as record-keeping, inventory management, and reporting.

- Assist with budget management, cost control, and procurement of supplies.

- Prepare and submit reports on property performance, staff activities, and guest feedback.

- Office-related administrative tasks assigned by management as and when required.

5. Compliance & Safety:

- Ensure the Rivulet complies with all local regulations and safety standards.

- Monitor and implement health and safety protocols for guests.

- Handle emergency situations efficiently and calmly, following established procedures.

6. Collaboration:

- Coordinate with management to ensure that Rivulet’s goals and standards are being met.

- Implement management directives and new policies as necessary.

- Work closely with other departments to ensure smooth operations.

Pay: ₹15,000.00 - ₹17,000.00 per month

Work Location: In person

📌 RECEPTION CUM FACILITY ASSISTANT (Mukkam)
🏢 Care n Cure Pharma
📍 Mukkam