Company Description Unomed Medical Enterprises Pvt. Ltd. is a healthcare organization dedicated to delivering high-quality medical and diagnostic services through state-of-the-art facilities and a strong patient-centric approach. Headquartered in Payyanur, Kerala, Unomed operates medical centers in Cherupuzha, Taliparamba, and Payangadi, a diagnostic center in Payyanur, and a referral lab in Kannur.
The organization offers advanced diagnostic solutions, including up-to-date laboratory networks, pharmacy services, and specialist consultations in areas such as pulmonology and pediatrics. Unomed focuses on accessible and affordable care, driven by clinical excellence, adherence to international laboratory standards, and innovative patient engagement initiatives. With continued growth and upcoming services like laboratory home collection, Unomed is evolving to meet the healthcare needs of communities across northern Kerala.
Role Description The Quality Manager is a full-time, on-site role based in Kannur, responsible for overseeing and enhancing quality standards across Unomed’s diagnostic and medical services. This role involves developing, implementing, and monitoring quality management systems and protocols in line with national and international healthcare and laboratory standards.
The Quality
Manager will conduct regular audits, review quality indicators, manage non-conformities, and drive continuous improvement initiatives across centers and the referral lab. Day-to-day tasks include coordinating with clinical, laboratory,
and administrative teams, providing training on quality procedures, ensuring accurate documentation, and supporting compliance with regulatory and accreditation requirements. The role also includes analyzing data to identify trends, recommending corrective actions, and collaborating with leadership to strengthen patient safety, service reliability, and operational excellence.
Qualifications
- Strong knowledge of quality management principles, clinical governance, and healthcare or laboratory quality standards (e.g., NABL, ISO, or equivalent).
- Experience in developing and implementing quality policies, SOPs, audit plans, and corrective and preventive action (CAPA) processes.
- Proficiency in data analysis, performance metrics, and reporting to monitor quality indicators and drive process improvements.
- Excellent communication, training, and stakeholder management skills to collaborate effectively with multidisciplinary teams.
- Attention to detail, strong organizational skills, and the ability to manage multiple initiatives in a fast-paced healthcare environment.
- Bachelor’s or Master’s degree in Healthcare Management, Medical Laboratory Technology, Quality Management, or a related field; professional quality certifications are an advantage.
- Prior experience in a hospital, diagnostic center, or clinical laboratory setting is highly desirable.
- Commitment to patient safety, ethical practices, and continuous learning in line with evolving healthcare standards.
📌 Quality Manager (Kannur)
🏢 UNOMED
📍 Kannur