– Product Owner (L4)

Role Overview The Product Owner (L4) is responsible for defining, prioritising, and delivering features for an enterprise-scale SaaS product built on Microsoft Azure. The role owns the product backlog, aligns business and customer requirements into a clear product roadmap, and works closely with engineering, QA, UX, and cross-functional teams to deliver releases efficiently.

This position requires strong decision-making capability, customer orientation, and technical understanding of cloud-based, API-driven, and enterprise-integrated applications.

Key Responsibilities

1.

Product

Vision, Strategy &

- Roadmap

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Define and maintain the product vision and short-term & long-term product roadmap.

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Convert business goals, market needs, regulatory requirements, and customer feedback into actionable product plans.

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Work closely with leadership, architects, and stakeholders to ensure roadmap alignment with business objectives.

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Identify opportunities for new features, enhancements, or technical improvements.

- Backlog, Ownership &
- Prioritisation

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Own, structure, and continuously refine the product backlog.

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Prioritise epics, features, stories based on business value, ROI, compliance, technical feasibility, and resource capacity.

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Make daily decisions required by the development team to remove ambiguity and ensure sprint progress.

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Balance product roadmap items with customer customisations and change requests.

- Requirements, User Stories &
- Acceptance Criteria

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Write, review, and approve high-quality user stories, acceptance criteria, and specifications.

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Ensure clarity, completeness, and usability of requirements for development, QA, and UX teams.

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Drive rigorous acceptance testing and sign-off for story completion.

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Translate complex enterprise workflows into scalable system features.

- Release &
- Delivery Planning

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Define release goals and collaborate with engineering for release planning and roadmap execution.

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Align release cycles with global deployments, enterprise schedules, and customer expectations.

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Validate completed increments against acceptance criteria and customer outcomes.

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Ensure documentation, training, and release notes are ready for internal and external stakeholders.

5.

Stakeholder

Management

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Act as the single point of contact between business, customers, engineering, and QA teams.

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Run regular backlog refinement, sprint planning, review, and demo sessions.

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Communicate product status, release progress, and major decisions to leadership and cross-functional teams.

6.

Change Request

Management

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Evaluate, prioritise, and manage Change Requests (CRs) from customers and internal teams.

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Perform impact analysis, estimate timelines, and negotiate delivery commitments.

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Maintain a structured CR lifecycle with traceability and documentation.

- Customer-Specific Customisation &
- Project Support

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Understand customer-specific requirements and translate them into custom feature stories.

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Work with solution engineering, project delivery, and account teams for implementation readiness.

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Ensure that customisations remain scalable, maintainable, and aligned with product strategy.

- Cross-Functional Collaboration

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Work closely with architects, Azure engineers, frontend/backend teams, QA, UX, DevOps, and support teams.

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Facilitate alignment with security, compliance, and performance needs for enterprise deployments.

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Contribute to technical discussions related to APIs, integrations, data models, and cloud services.

Required Skills &

- Experience

Technical Skills

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Strong understanding of SaaS architecture, microservices, and API-driven integrations

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Familiarity with Microsoft Azure ecosystem:

o

Azure App Services o

Azure Kubernetes Service (AKS)

o

Azure Functions o

Event Hub, Service Bus o

Azure SQL / Cosmos DB o

Azure Storage &

- Key Vault

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Knowledge of enterprise application patterns, multi-tenant architectures, and deployment models

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Understanding of DevOps pipelines, CI/CD (GitHub Actions, Azure DevOps), and release orchestration

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Ability to translate technical complexity into simple business understanding

Product Ownership &

- Agile Skills

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Expert in backlog management, user story writing, and agile ceremonies

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Strong prioritisation mindset (value vs effort, risk, cost, compliance)

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Experience in release planning, sprint tracking, and feature lifecycle ownership

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Ability to make fast daily decisions and unblock the development team

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Excellent stakeholder communication and negotiation skills

Education &

- Experience

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Bachelor’s or Master’s degree in Engineering, Computer Science, or related field

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6–12 years of experience in product or technical roles

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Minimum 3–5 years as a Product Owner or Product Manager for SaaS/Cloud products

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Certification (preferred but not mandatory):

o

CSPO / PSPO o

Azure Fundamentals (AZ-900)

o

Azure Solutions/Architect (nice to have)

o

Secure PO/PM

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Preferred experience in pharma supply‐chain solutions, Pharma regulations, and compliance

Behavioural Competencies

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Strong analytical thinking and problem-solving mindset

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Excellent communication—clear, structured, and outcome-focused

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High ownership and accountability for product decisions

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Ability to manage ambiguity and drive clarity

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Customer-centric approach with a focus on value creation

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Positive collaboration with engineering, QA, UX, and business teams

📌 Product Owner, Product Management, ACG Inspection (Maharashtra)
🏢 ACG
📍 Maharashtra