– Process Associate

Company: Srisattva Group

Location: Chennai

Experience: Fresher / 0–1 Year

Salary: ₹12,000 – ₹15,000

Employment Type: Full-Time

About the Role

Srisattva Group is looking for a Process Associate (Smart Freshers) to join our Business Operations team. The role is suitable for a graduate who has good communication skills, basic computer knowledge, a willingness to learn, and the ability to handle client coordination and process-oriented activities.

Key Responsibilities

- Handle day-to-day business process and operational activities.
- Coordinate with clients through calls, emails, and online meetings.
- Follow up with clients for documents, information, approvals, and pending requirements.
- Perform data entry, data verification, and document processing.
- Maintain Excel sheets, trackers, and process-related records.
- Coordinate with internal teams to complete assigned activities.
- Prepare basic reports and provide regular status updates.
- Ensure timely completion of assigned tasks as per company processes.
- Maintain proper documentation and records.
- Support the team in client coordination and follow-up activities.
- Learn and work with CRM, ERP, and other business software applications.
- Handle additional responsibilities as assigned by the reporting manager.

Required Skills

- Good English communication skills – both verbal and written.
- Confident in communicating with clients over phone calls.
- Good knowledge of MS Excel and MS Office.




- Valuable analytical and problem-solving abilities.
- Strong attention to detail.
- Good coordination and follow-up skills.
- Ability to learn new software and processes quickly.
- Positive attitude and willingness to take responsibility.
- Ability to work independently as well as part of a team.

Qualification:

- Any Bachelor's Degree : BBA, BCA, BA, B.Sc., or equivalent.
- Candidates with good academic performance and communication skills will be preferred.

Experience

- Freshers are encouraged to apply.
- 0–1 year of experience in Business Operations, Process Management, Client Coordination, Back Office, Customer Support, or similar roles will be an added advantage.
- Accounting knowledge or experience is not mandatory.

Key Performance Areas

- Client coordination and follow-up
- Accuracy of data and documentation
- Timely completion of assigned tasks
- Quality of communication
- Process adherence
- Productivity and responsiveness

Preferred Candidate Profile We are looking for a smart, energetic, responsible, and quick-learning graduate who is comfortable communicating with clients and handling computer-based operational activities.

- This role provides an opportunity for fresh graduates to develop skills in Business Operations, Client Coordination, Process Management, CRM, and Business Technology while building a long-term career with Srisattva Group

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Process Associate (Nungambakkam)
🏢 SriSattva Group
📍 Nungambakkam