29 Aug
|
JobTrade
|
Hyderabad
29 Aug
JobTrade
Hyderabad
Job Role: Pre-Sales Executive
Role Objective
- Handle customer inquiries, generate interest in projects, schedule site visits, and maintain consistent follow-ups.
- Support the sales team in converting qualified prospects into bookings.
- Build robust relationships with HNIs, professionals, NRIs, investors, and end-users.
- Work towards achieving lead conversion and sales targets.
Key Responsibilities
Lead Management
- Handle incoming leads from Meta, Google, WhatsApp, Website, and Referral sources.
- Contact leads within 5 minutes of lead generation.
- Qualify prospects and understand their requirements, preferences, and budget.
- Maintain complete and accurate customer information in the CRM.
- Track lead status and ensure timely follow-ups.
Customer Engagement
- Explain project features, pricing, amenities, approvals, and investment benefits to prospects.
- Build strong rapport and trust with potential customers.
- Conduct detailed project presentations through phone calls and video calls.
- Address customer questions and provide relevant project information.
- Handle objections confidently and professionally.
- Maintain a positive and customer-focused approach throughout the sales process.
Site Visit Conversion
- Schedule and coordinate customer site visits.
- Follow up continuously with prospects until the scheduled site visit is completed.
- Coordinate transportation and other site-visit logistics when required.
- Maximize lead-to-site-visit conversion through effective follow-up and engagement.
Sales Support & Closing
- Support Sales Managers in converting qualified leads and closing deals.
- Follow up with prospects after site visits.
- Understand customer feedback and address concerns appropriately.
- Negotiate with customers within approved company guidelines.
- Convert interested prospects into confirmed bookings.
- Coordinate with the sales team throughout the booking process.
CRM & Reporting
- Update daily call reports and customer interaction details.
- Track lead status and follow-up schedules.
- Maintain accurate records of inquiries, site visits, bookings, and customer feedback.
- Ensure all customer information and sales activities are properly updated in the CRM.
- Prepare and share required sales and lead reports with the management team.
Skills Required
- Excellent communication skills.
- Strong convincing and negotiation abilities.
- Ability to build customer trust quickly.
- Positive, energetic, and confident personality.
- Robust follow-up and lead-management skills.
- Customer-focused approach.
- Good knowledge of MS Excel, Google Sheets, and CRM software.
- Comfortable making 100+ calls per day.
- Ability to work effectively under sales targets and deadlines.
- Strong objection-handling and customer-conversion skills.
📌 Presales Executive (Hyderabad)
🏢 JobTrade
📍 Hyderabad