Presales Executive (Kolkata)

Presales Executive (Kolkata)

29 Aug
|
Telford Sells
|
Kolkata

29 Aug

Telford Sells

Kolkata

Job Title: Pre-Sales Executive

Location: Sector V, Salt Lake, Kolkata (On-site)

Salary: ₹12,000 – ₹16,000 per month + Performance-Based Incentives

Experience Required: 1–2 Years

Employment Type: Full-Time | Permanent

Qualification: Graduate Preferred

About Us

Shree Ji Steel is a rapidly growing company in the iron and steel industry, engaged in the manufacturing, trading, and export of high-quality steel products. We are committed to delivering excellent customer service and building strong business relationships across India.

We are looking for an energetic, communication-skilled, and target-oriented Pre-Sales Executive to support our sales team through lead generation, prospect identification, initial customer interaction, and lead qualification.

Job Summary

We are seeking a motivated Pre-Sales Executive who will be responsible for generating potential business leads, contacting prospective customers, understanding their basic requirements, qualifying leads, and transferring qualified opportunities to the sales team.

The candidate will act as the first point of contact with potential customers and will be responsible for creating genuine sales opportunities for the sales team.

Key Responsibilities:

1. Lead Generation

- Make outbound calls to potential customers from company databases and other lead sources.
- Identify companies and decision-makers who may have requirements for steel products.
- Generate new business leads through calling and other assigned sources.
- Introduce Shree Ji Steel and its product range professionally to prospective customers.
- Identify potential customers based on industry, business type, and requirement.

1. Lead Qualification

- Understand the customer's basic requirement during the initial conversation.
- Collect important information such as:
- Product required
- Size/specification
- Approximate quantity
- Application/project requirement
- Location
- Expected purchase timeline
- Contact person/designation
- Identify whether the prospect has a genuine or potential business requirement.




- Categorize leads according to their quality and requirement.
- Forward qualified leads to the concerned Sales Executive/Business Development team.

1. Initial Customer Communication

- Clearly explain the company's business profile and product categories.
- Answer basic customer questions regarding the company and product range.
- Maintain professional telephone etiquette while speaking with prospects.
- Build initial customer interest without making unauthorized price or delivery commitments.
- Escalate technical, pricing, or commercial queries to the appropriate sales team.

1. Sales Team Coordination

- Share qualified leads and complete customer requirement details with the Sales Executive.
- Ensure that the sales team receives accurate and complete information.
- Coordinate internally regarding newly generated leads and their assignment.
- Update the concerned team regarding important information received from prospects.
- Avoid duplication of leads and maintain proper lead ownership records.

1. CRM & Reporting

- Maintain accurate records of calls, prospects, requirements, and lead status in CRM/software.
- Update daily calling and lead-generation activities.
- Maintain a database of potential customers and decision-makers.
- Prepare daily and weekly lead-generation reports.
- Track the number of calls made, connected calls, qualified leads, and leads transferred to the sales team.
- Ensure all lead information is entered accurately and on time.

What This Role Does NOT Include
- Preparing quotations.
- Price negotiation with customers.
- Closing sales independently.




- Regular sales follow-up after the lead is transferred to the Sales Executive.
- Handling order execution or dispatch coordination.

Required Skills
- Excellent verbal communication skills in English, Hindi, and Bengali.
- Good listening and questioning skills.
- Strong ability to identify and qualify potential customers.
- Good convincing and interpersonal skills.
- Professional telephone etiquette.
- Strong data-entry and documentation skills.
- Basic knowledge of MS Excel, Word, CRM, and calling software.
- Good coordination skills.
- Target-oriented and comfortable making a high volume of calls.
- Ability to accurately record customer requirements.
- Positive attitude and willingness to learn.

Qualifications & Eligibility
- Graduate in any discipline; Sales/Marketing background preferred.
- 1–2 years of experience in Pre-Sales, Telecalling, Lead Generation, Inside Sales, Customer Support, or a similar role.
- Experience in steel, construction materials, building materials, engineering, manufacturing, or industrial products will be an added advantage.
- Freshers with excellent communication skills and a strong interest in sales may also apply.

Key Performance Indicators (KPIs)
- Number of outbound calls made.
- Number of connected calls.
- Number of qualified leads generated.
- Lead qualification rate.
- Accuracy and completeness of customer information.
- Number of qualified leads successfully transferred to the sales team.
- Daily CRM/data update accuracy.

What We Offer
- Fixed salary with attractive performance-based incentives.
- Professional training and development.
- Career growth opportunities.
- Supportive and professional work environment.
- PF, ESI, Health Insurance, and other employee advantages.

Benefits
- Health Insurance
- Provident Fund
- Paid Sick Leave

Work Location In Person – Sector V, Salt Lake, Kolkata To Apply Please send your updated resume to:

[email protected]

Pay: ₹12,000.00 - ₹16,000.00 per month

Work Location: In person

📌 Presales Executive (Kolkata)
🏢 Telford Sells
📍 Kolkata

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