About the Role

We are looking for a motivated and target-oriented Pre-Sales Executive to connect with prospective students, understand their career goals, and guide them towards the right courses and programs. The ideal candidate should have excellent communication skills, solid persuasion abilities, and a customer-focused approach.

Key Responsibilities

- Contact prospective students through calls, WhatsApp, and other communication channels.

- Understand students’ career goals, interests, requirements, and concerns.

- Explain course details, curriculum, benefits, career opportunities, fees, and other relevant information.

- Qualify leads based on their interests, requirements, and readiness to enroll.

- Handle incoming and outgoing calls to prospective students.

- Follow up consistently with leads and maintain regular communication throughout the decision-making process.

- Schedule counselling sessions, demos, and appointments with the concerned team.

- Address queries and objections professionally and provide suitable solutions.

- Maintain accurate records of leads, conversations, follow-ups, and lead status in the CRM.





- Coordinate with the Sales/Counselling team to ensure smooth lead conversion.

- Achieve assigned daily, weekly, and monthly lead conversion targets.

- Re-engage with inactive or previously contacted leads to generate new opportunities.

- Maintain a positive and professional relationship with prospective students.

- Provide regular updates and reports on lead status and conversion progress to the reporting manager.

Requirements

- Bachelor's degree in any discipline.

- 1–3 years of experience in pre-sales, telecalling, inside sales, business development, counselling, or customer-facing roles.

- Excellent verbal and written communication skills.

- Strong persuasion, negotiation, and objection-handling skills.

- Target-oriented and self-motivated approach.

- Ability to build rapport with prospective students.

- Good follow-up and lead management skills.

- Comfortable handling a high volume of calls and leads.

- Basic knowledge of CRM systems and MS Office/Google Workspace.

- Experience in EdTech, education, training, or digital marketing is an added advantage.

Work Location: In person

📌 Presales Executive (Kozhikode)
🏢 HARISu0026CO
📍 Kozhikode