About the Role

As a Presales Consultant RFI Specialist, you will be part of a cross-functional development team responsible for engineering the experiences of tomorrow. You will analyze, manage, and respond to RFIs (Requests for Information), collaborating closely with internal teams to ensure the quality and consistency of responses that align with client needs.

Responsibilities

RFI Management

- Analyze client RFIs to understand their requirements, objectives, and evaluation criteria.
- Coordinate with internal stakeholders to gather relevant information for RFI responses.
- Develop, maintain, and enhance a repository of standard RFI responses, ensuring consistency and quality.

Response Development

- Prepare accurate and well-structured RFI responses within defined timelines.
- Customize responses to meet client-specific needs while adhering to organizational standards.
- Ensure compliance with client and organizational guidelines in submitted documents.

Cross-functional Collaboration

- Work closely with Sales and internal support teams (e.g., Contracts, Sales Operations, Finance) to gather insights and data for RFI responses.
- Ensure messaging aligns with company standards.

Knowledge Management

- Maintain and update a central knowledge base of reusable content, templates, and case studies.
- Identify gaps in the content repository and proactively work to fill them.
- Continuously improve processes and templates for efficiency and quality.





Support Sales Cycles

- Assist in preparing and delivering RFIs, proposals, and solutions presentations.
- Provide support for RFPs (Requests for Proposals) and RFQs (Requests for Quotes) as needed.
- Attend client meetings to clarify responses and address queries, if required.

Requirements

Educational Background

- Bachelor's degree in Business Administration, Information Technology, or a related field.
- MBA or equivalent (preferred).

Experience

- 5-7 years of experience, with a minimum of 3 years in presales, RFI/RFP management, or business development in IT/technology services.
- Familiarity with the end-to-end sales lifecycle and documentation processes.

Technical Skills

- Strong understanding of IT services and solutions, including cloud, digital transformation, and managed services.
- Proficiency in using Microsoft Office Suite, proposal management software, and CRM platforms.

Soft Skills

- Exceptional written and verbal communication skills.
- Robust analytical and problem-solving abilities.
- High attention to detail with a focus on quality and accuracy.
- Ability to manage multiple priorities and meet tight deadlines.

Personal Skills

- Experience working in global delivery models or cross-cultural environments.
- Knowledge of industry-specific standards like ISO, ITIL, or Agile methodologies.
- Certification in proposal management (e.g., APMP) is a plus.

📌 Presales Consultant - RFI Specialist (Chennai)
🏢 Ciklum
📍 Chennai