How You'll Help Us Keep Climbing (Overview & Key Responsibilities)

Role Summary The Alliances portfolio plays a critical role in extending Delta's network and enabling customer, operational, loyalty, and commercial capabilities across alliance, joint venture, codeshare, and strategic partner relationships.

The Portfolio Architect owns the technical direction and architectural decisions for the Alliances portfolio. This role partners closely with business leaders, product teams, engineering organizations, and external airline and technology partners to design secure, scalable, cloud-native solutions that enable seamless integration and collaboration across organizational boundaries. The architect is responsible for ensuring technology investments align with business strategy, enterprise standards, and partner ecosystem requirements.

Role Responsibilities

- Architectural Design: Develop and maintain architectural blueprints for solutions, ensuring alignment with business goals, enterprise standards, and partner ecosystem strategies.

- Alliance Ecosystem Architecture: Define architecture patterns and roadmaps that enable customer, operational, loyalty, and commercial capabilities across Delta and alliance partner ecosystems.

- Partner Integration Strategy: Lead the design of integrations utilizing APIs, event-driven architectures, messaging platforms, and data-sharing solutions to support alliance, joint venture, codeshare, and third-party partnerships.

- Technical Solution Leadership: Analyze internal and external application architectures, APIs, interface specifications, data models, schemas, and integration patterns to develop end-to-end solutions that meet business and technical objectives.

- API & Partner Onboarding: Lead onboarding of external consumers to Delta APIs and enable Delta applications to consume partner-owned APIs and services while ensuring secure and scalable integration patterns.

- Cloud Integration: Leverage cloud-native platforms and modern engineering practices to design and implement resilient, scalable, and secure solutions.

- Design and deploy scalable, secure, and highly available multi-tier applications using core services like EC2, S3, RDS, and VPC.

- Implement Infrastructure as Code (IaC) using AWS CloudFormation to automate environment provisioning and continuous integration pipelines.

- Optimize cloud spend and performance by aligning architectures with the AWS Well-Architected Framework and managing resource sizing

- Collaboration: Serve as the primary technical liaison between Delta teams and external partner technology organizations, facilitating architecture reviews, technical workshops, and solution alignment activities.

- Engineering Excellence: Establish architectural standards, design patterns, and engineering guardrails that promote quality, scalability, maintainability, and reusability.

- Security & Connectivity: Define and govern secure partner connectivity solutions, including authentication, authorization, certificate management, firewall requirements, network connectivity, IP whitelisting, and secure data exchange.

- AI Architecture: Define AI/ML architectural patterns and guardrails, including evaluation and adoption of GenAI platforms, agentic architectures, and intelligent automation capabilities.

- AI-Assisted Development: Drive adoption of AI-assisted development practices and tooling across engineering teams.

- Documentation: Create and maintain architecture artifacts, interface specifications, integration designs, technical standards, and operational guidance.

- Innovation: Evaluate emerging technologies and recommend solutions that improve business outcomes, customer experience, operational efficiency, and partner collaboration.

What You Need To Succeed (Minimum Qualifications)





- 14 or more years in a Software Architecture, Solution Architecture, Enterprise Architecture, or senior Software Engineering capacity at enterprise scale, preferably in AWS environment.

- Experience architecting enterprise software solutions, applications, integrations, security controls, and cloud-native platforms.

- Demonstrated ability to understand business capabilities, enterprise applications, APIs, interface contracts, data models, and integration architectures across multiple domains.

- Experience designing and delivering large-scale integrations using APIs, event-driven architectures, messaging technologies, and modern integration platforms.

- Proven experience onboarding external consumers to enterprise APIs and enabling enterprise consumption of external or partner-owned APIs.

- Experience collaborating with external organizations to establish secure connectivity solutions, including authentication, certificate exchange, firewall approvals, IP whitelisting, and network integration requirements.

- Experience evaluating and aligning internal application capabilities and technical specifications with external partner systems and services to develop scalable business solutions.

- Experience defining and maintaining Architectural Design Patterns and serving as a technology domain's escalation point.

- Experience with cloud platforms, infrastructure-as-code practices, microservices architectures, containerization, and DevOps methodologies.

- Experience architecting solutions incorporating AI/ML and GenAI capabilities.

- Expertise in application security principles, identity management, and enterprise integration security.

- Demonstrated ability to lead and influence internal engineering teams as well as external partner technology organizations.

- Excellent problem-solving, analytical, communication, and stakeholder-management skills.

- Ability to work collaboratively in a fast-paced environment and execute with a sense of urgency.

- Consistently prioritizes safety and security of self, others, and personal data.

- Embraces diverse people, thinking, and styles.

- Possesses an Undergraduate degree in computer science or equivalent experience.

Behavioral Competencies

- Ability to champion a collaborative environment by empowering team members, demonstrating resilience, being inclusive and building a culture of trust.

- Ability to build and sustain robust networks across internal and external stakeholders.

- Being a coach/mentor/advisor to drive continuous team development and growth.

- Use systemic thinking to drive business results and strategic decisions that enhance organizational outcomes.

- Ability to advocate for customer-focused innovations, model empathy in decision-making, inspiring others to approach problems from the customer’s perspective and decisions that reflect an uncompromising commitment to customer safety, fostering trust and loyalty.

What Will Give You a Competitive Edge (Preferred Qualifications)

- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field.

- Experience supporting airline alliances, joint ventures, codeshare partnerships, loyalty platforms, customer servicing, airport operations, or commercial technology domains.

- Experience working directly with airline partners, SkyTeam members, joint venture carriers, or third-party technology providers.





- Experience with airline industry standards and integration frameworks such as NDC, ONE Order, operational messaging, and customer servicing technologies.

- Experience with enterprise API management, event-streaming technologies, and partner onboarding platforms.

- AWS Certified Solutions Architect, TOGAF, or equivalent architecture certifications.

- Experience designing enterprise AI solutions utilizing agentic architectures, RAG patterns, knowledge platforms, intelligent workflow orchestration, and contemporary GenAI technologies.

- Experience leading architecture initiatives spanning multiple organizations, business domains, and technology ecosystems.

About The Company

What started as a humble, little aerial crop-dusting operation called Huff Daland Dusters in 1924 has now grown into the U.S. global airline leader in safety, innovation, reliability, and customer experience. Headquartered in Atlanta, Georgia, Delta Air Lines is known for its operational excellence and award-winning customer service.

Powered by our employees worldwide, Delta has led the airline industry in operational excellence for a decade while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good.

In 2026, Delta Air Lines continued to earn global recognition for its performance, culture and operational excellence. Delta was named to Glassdoor’s 2026 Top 100 Best Places to Work list for the ninth time, standing as the only airline recognized. Delta also secured the 11th spot on Fortune’s World’s Most Admired Companies list, marking its 13th consecutive year earning this distinction.

Delta was also recognized by Cirium as the top on-time airline in North America for the fifth consecutive year, underscoring its unwavering commitment to reliability and customer experience.

About The Delta Technology Hub (DTH), Bangalore The DTH is one of Delta Air Lines' investments in world-class business capabilities and technology aimed at transforming how Delta Air Lines operates and provides world-class travel experiences to its customers through innovation and cutting-edge methodologies. By continuously reimagining processes and driving technology-led transformation, the Delta Technology Hub plays a pivotal role in Scripting The Future Of Aviation. The organization is certified by the Great Place to Work Institute (India).

The Delta Technology

Hub was a finalist for the iVolunteer Awards 2024/2025 in the "Leader in Employee Volunteering" category. This nomination highlights our remarkable volunteering initiatives and the outstanding practices we implement to encourage and support our employee volunteering program.

For more information, please visit www.deltatechhub.com

Why join?

- Technology is a key enabler of the differentiated services that Delta provides. At the DTH, you get the opportunity to work on projects with a significant impact on business outcomes and customer experience.

- Deepen your knowledge by taking part in multifaceted learning and development programs –exposure to extensive internal and partner repositories, institutional affiliations, and industry SIG (Special Interest Groups) partnerships.

- Immerse yourself in an employee-centric culture.

- Develop deep and broad business acumen on airline operations while retaining focus on cutting-edge technology driven solutions.

- Avail a full range of benefits that support you and your family: Medical Insurance, Transportation to and from the DTH office, Complementary Cafeteria Meals, Special Travel opportunities and Travel Privileges, Car Lease Program, Paid time off, Parental Benefits and National Pension Scheme.

📌 Portfolio Architect (Bengaluru)
🏢 Delta Technology Hub
📍 Bengaluru