Company Description AI CERTs® is an enterprise-grade global certification platform focused on AI and blockchain, created to help close the gap between widespread talent and limited opportunity. The organization delivers role-based, vendor-aligned certifications that reflect real-world market demands and help professionals become AI-ready, job-ready, and future-ready, regardless of prior technical experience. Guided by a commitment to lifelong learning, AI CERTs® aims to certify one billion people worldwide.

Headquartered in New York City and supported by a strong global network of academic and industry partners, the company is rapidly scaling toward unicorn status while building a future-proof ecosystem where practical skills keep pace with innovation.

Role Description The Partner Success Manager is a full-time, on-site role based in Noida, responsible for nurturing and expanding relationships with channel, academic, and enterprise partners. This role involves serving as the primary point of contact for partners, understanding their goals, and aligning AI CERTs® solutions and certifications to meet their business objectives. Day-to-day responsibilities include onboarding new partners, coordinating enablement and training sessions, tracking partner performance and revenue, and resolving operational or service-related issues in a timely manner.

The Partner Success

Manager will collaborate closely with sales, marketing, product, and operations teams to support joint go-to-market initiatives, optimize partner engagement,



and provide data-driven insights to improve partner satisfaction and retention. The individual is expected to maintain clear communication, prepare regular reports on partner activities, and contribute to scalable processes that enhance the overall partner ecosystem.

Qualifications

- Partner and account management skills, including relationship building, stakeholder management, and experience supporting channel or strategic partners.
- Customer success and service-oriented capabilities, such as problem-solving, issue resolution, and a strong focus on partner satisfaction and retention.
- Business development and sales support skills, including opportunity identification, pipeline tracking, and collaboration on joint go-to-market initiatives.
- Communication and presentation skills, with the ability to convey complex concepts clearly, lead partner meetings, and prepare skilled reports and documentation.
- Analytical and operational skills, including use of CRM or partner management tools, data analysis for performance metrics, and process optimization.
- Understanding of or interest in AI, blockchain, edtech, or certification ecosystems, with the ability to learn and articulate product offerings and value propositions.
- Bachelor’s degree in Business, Marketing, Technology, or a related field; relevant experience in partner success, customer success, or account management is highly beneficial.
- Ability to work on-site in Noida, collaborate cross-functionally, and operate in a fast-paced, high-growth, globally oriented environment.

📌 Partner Success Manager (Noida)
🏢 AI CERTs ®
📍 Noida