Key Responsibilities:

Drive Daily Merchant Engagement - Maintain proactive touchpoints with enterprise merchants for business continuation, growth opportunities, and issue prevention

Revenue Optimization - Execute strategic cross-sell and upsell initiatives for PayU's comprehensive product suite

Operational Excellence - Oversee merchant query resolution, reconciliations, and ensure seamless payment experiences

Portfolio Management - Strategically manage merchant portfolios to maximize lifetime value and minimize churn

Cross-Functional Collaboration - Work seamlessly with product, technical, and business teams to deliver exceptional merchant outcomes

Requirements:

2-5 years in sales, business development, or account management.





Merchant Servicing & Engagement - Deep understanding of merchant needs and payment ecosystems

Portfolio Management - Demonstrated success in cross-sell, upsell, and revenue expansion

Strategic Thinking - Ability to think strategically while executing methodically

Communication Excellence - Outstanding written and verbal communication skills

High-Energy Performance - Thrives in fast-paced, multi-tasked, agile environments

Collaborative Leadership - Natural team player with strong collaborative working style

📌 Assistant Manager - BSM (Gurugram)
🏢 PayU Payments
📍 Gurugram