? We’re Hiring: Oracle Digital Customer Service (DCS) Consultant

We are currently looking for an experienced Oracle Digital Customer Service (DCS) Consultant with strong hands-on expertise in Oracle Visual Builder Cloud Service (VBCS)

to join a short-term, potentially extendable project.

The ideal candidate will have solid experience in Oracle CX, DCS/VBCS development, customization, integration, and REST API-based solutions

, with the ability to work independently and collaborate closely with technical and functional teams.

⏳ Duration: 3–4 months (extendable)

? Work Setup: Remote (Work From Home)

⏰ Working Hours: 8–9 hours per day, starting at 10:00 AM or 12:00 PM IST

? Candidate Location: India (based in India only)

⚡ Availability: Immediate joiners preferred

? Key Requirements

- 5+ years of hands-on experience working with Oracle Digital Customer Service (DCS) or related Oracle CX solutions.
- Solid hands-on experience with Oracle Visual Builder Cloud Service (VBCS), including application development, customization, and deployment.
- Strong understanding of Oracle CX architecture, its key components, capabilities, and integration patterns.
- Proven experience in developing, customizing, and extending Oracle DCS/VBCS solutions based on business requirements.
- Proficiency in JavaScript, HTML5, CSS3, and REST API integration.
- Experience integrating Oracle CX applications with Oracle backend systems and third-party applications using REST APIs.
- Hands-on experience with Oracle Integration Cloud (OIC) is highly preferred.
- Strong troubleshooting and problem-solving skills with the ability to resolve technical issues across different environments.
- Strong communication and collaboration skills, with the ability to work effectively with architects, functional consultants, developers, and business stakeholders.




- Ability to work independently, take ownership of technical deliverables, and meet project timelines in a remote working environment.

? Key Responsibilities

- Lead the end-to-end technical delivery of Oracle VBCS and Digital Customer Service (DCS) solutions, from technical design through development, testing, deployment, and support.
- Design, develop, customize, and deploy cloud-based applications using Oracle VBCS in alignment with business and technical requirements.
- Customize and extend Oracle Digital Customer Service (DCS) capabilities to address specific business requirements.
- Develop and manage integrations between VBCS/DCS, Oracle CX applications, backend systems, and third-party platforms using REST APIs and Oracle Integration Cloud (OIC).
- Translate business and functional requirements into scalable and maintainable technical solutions.
- Collaborate closely with solution architects, functional consultants, developers, and business stakeholders throughout the project lifecycle.
- Provide technical leadership and guidance to development teams, including conducting code reviews and ensuring adherence to development standards.
- Troubleshoot, diagnose, and resolve technical issues across development, testing, and production environments.
- Optimize application performance, scalability, reliability, and maintainability.
- Participate in technical discussions, solution reviews, and architecture decisions related to Oracle CX, DCS, and VBCS.
- Ensure solutions follow appropriate security, integration, scalability, and development best practices.
- Stay updated with the latest Oracle Cloud and Oracle CX product roadmap and capabilities.
- Identify opportunities for continuous improvement and recommend innovative technical solutions that enhance system performance, user experience, and business value.

📌 Oracle Digital Customer Service (DCS) Consultant (India)
🏢 Getrosoft
📍 India