We are looking for an experienced and responsible Operations Manager to manage daily operations, improve team performance, and ensure smooth business processes. The ideal candidate should be good at team management, coordination, problem-solving, and process improvement.
Key Responsibilities
- Manage and monitor day-to-day business operations.
- Coordinate with Sales, Marketing, HR, and Development teams.
- Set team targets and monitor daily, weekly, and monthly performance.
- Track work progress, productivity, attendance, and operational issues.
- Identify bottlenecks and take quick corrective actions.
- Improve internal processes to increase efficiency and productivity.
- Prepare and share regular performance and operations reports with management.
- Ensure customer requirements are properly coordinated with the relevant teams.
- Handle escalations and resolve operational issues.
- Conduct regular team meetings and follow up on action items.
- Ensure company policies and processes are followed.
- Support management in achieving business and revenue goals.
Requirements
- 2–5 years of experience in Operations, Team Management, Business Management, or a related role.
- Strong leadership and communication skills.
- Good problem-solving and decision-making ability.
- Experience in handling multiple teams and priorities.
- Good knowledge of MS Excel/Google Sheets and reporting.
- Ability to work with targets and deadlines.
- Experience with CRM or SaaS-based businesses is an added advantage.
Key Skills Team Management | Operations | Performance Tracking | Problem Solving | Process Improvement | Reporting | Client Coordination | Leadership
Employment Type: Full time
Pay: ₹15,318.88 - ₹25,779.79 per month
Work Location: In person
📌 Operations Manager (Madurai)
🏢 AskEVA communication Private
📍 Madurai
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