About The Mom Store The Mom Store is a fast-growing D2C brand and a one-stop destination for maternity, baby, and kids’ apparel and essentials. With 4,00,000+ customers across India and globally, we actively leverage marketplaces like Amazon to scale reach, visibility, and revenue.
Key Responsibilities
- Resolve all pending orders via daily monitoring sheets.
- Manage and Analyze all NDR & RTOs.
- Ensure timely order pickups; escalate delays to courier POCs.
- Monitor in-transit shipments and act on delays proactively.
- Ensure daily delivery of prepaid orders, flag RTOs to Customer Support.
- Handle returns & exchanges daily via Returns Prime.
- Close open POs on quick commerce platforms with:
- - Fast warehouse coordination- Immediate dispatch
- Process daily refunds via Razorpay & Cashfree.
What We’re Looking For
- Robust ownership mindset with a bias for action.
- High attention to detail and ability to manage multiple workflows simultaneously.
- Experience in 3PL coordination and e-commerce operations.
- Ability to work in a fast-paced, high-volume environment.
- Proficiency in Microsoft Excel (mandatory) to handle data, reporting, & operational tracking effectively.
Pay: ₹350,000.00 - ₹450,000.00 per year
Benefits
- Food provided
- Provident Fund
Application Question(s):
- How would you rate your Excel skills, and can you confidently handle data, reporting, and operational tracking using it?
- Are you an immediate joiner??
Work Location: In person
📌 Operations Executive (Bengaluru)
🏢 The Mom Store
📍 Bengaluru
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