Full-Time | Fresher | Remote | Night Shift

About the Role

We're looking for a sharp, detail-oriented Operations Executive (Marketing) to join our fast-growing marketing team.

You'll play a critical role in keeping our marketing operations running smoothly. Your work will involve auditing marketing videos, reviewing paid media creatives for platform compliance, identifying issues in advertisements, and ensuring our marketing assets meet quality and policy standards.

Alongside marketing operations, you'll spend approximately 50% of your time handling customer support — speaking directly with users, resolving their issues, and identifying recurring problems that can help us improve our products.

This is a highly execution-focused role. You'll be reviewing a large volume of content, spotting things others might miss, communicating issues clearly, and making sure our marketing and customer operations run without friction.

It's a great opportunity for a fresher who wants hands-on exposure to performance marketing, consumer apps, customer experience, and marketing operations.

About Triplespeed

We incubate viral consumer brands for the US and EU markets and scale them until they become independent companies.

We’ve built and scaled multiple consumer apps across completely different verticals, starting from zero and growing them into large, profitable businesses — all while remaining fully bootstrapped with no outside capital.

We’re one of the fastest-growing bootstrapped companies in the world, and we’re just getting started.

What You'll Do:

Marketing Operations

- Review and audit marketing videos and creative assets used across our paid media channels.
- Check advertisements for compliance with platform policies and internal guidelines.
- Identify potential policy violations, misleading claims, incorrect messaging, or other issues in marketing creatives.
- Audit live advertisements and creative assets to ensure they continue to meet quality and compliance standards.
- Review large volumes of marketing content while maintaining a high level of accuracy.
- Maintain records of creative audits, issues, and resolutions.




- Work closely with marketing and growth teams to flag problems and get them resolved quickly.
- Help create and improve SOPs, checklists, and processes for marketing operations.
- Identify recurring operational issues and proactively suggest ways to improve them.
- Ensure marketing operations are completed accurately and within deadlines.

Customer Support Approximately 50% of your time will be spent in customer support.

- Respond to customer queries through email, chat, and other support channels.
- Understand customer problems and provide clear, helpful resolutions.
- Troubleshoot common product and account-related issues.
- Escalate complex issues to the relevant teams.
- Identify recurring customer complaints and communicate them to Product and Marketing.
- Collect useful customer feedback and identify patterns in user behavior.
- Maintain a high standard of communication and customer experience.

Who We're Looking For Freshers are welcome. We're more interested in your attention to detail, communication, and ability to learn than years of experience.

- 0–1 years of experience in marketing, operations, customer support, quality assurance, or a similar role.
- Extremely detail-oriented and able to spot small inconsistencies.
- Strong written and verbal communication skills.
- Comfortable reviewing large volumes of content without compromising accuracy.
- Good judgment and ability to identify potential problems.
- Comfortable working independently in a remote environment.
- Highly organized and able to manage multiple tasks simultaneously.
- Proactive — you notice problems and take action rather than waiting for someone to tell you what to do.
- Comfortable working a night shift aligned with IST working hours.
- Willingness to work with repetitive operational tasks while continuously looking for ways to improve the process.

Preferred





- Internship or previous experience in marketing, operations, customer support, content moderation, or quality assurance.
- Familiarity with Meta Ads, Google Ads, TikTok Ads, or other paid media platforms.
- Experience reviewing social media content or advertising creatives.
- Basic understanding of digital marketing and paid acquisition.
- Experience using customer support tools or ticketing systems.
- Familiarity with Google Sheets and other productivity tools.
- Interest in consumer apps, performance marketing, or growth.

What Makes you Positive at This Role

- You notice things other people miss.
- You have exceptional attention to detail.
- You can review hundreds of pieces of content without becoming careless.
- You communicate problems clearly and concisely.
- You don't blindly follow a checklist — you understand when something doesn't look right.
- You enjoy solving customer problems.
- You're comfortable working independently and taking ownership.
- You learn quickly and aren't afraid to figure things out yourself.
- You care about doing things correctly, even when the task is repetitive.

What You'll Learn You'll get hands-on exposure to several areas of a high-growth consumer business:

- Performance marketing operations
- Paid media and advertising compliance
- Creative operations
- Customer support and customer experience
- Consumer behavior
- Marketing processes and SOPs
- Working with high-volume marketing operations
- How consumer apps are marketed and scaled globally

Growth Opportunity

This role can grow into several different paths depending on your strengths and interests.

You could eventually take ownership of:

- Marketing Operations
- Creative Operations
- Paid Media Operations
- Advertising Compliance
- Customer Experience
- Growth Operations
- Marketing Analytics

We're looking for people who can start with execution, become extremely good at it, and gradually take ownership of larger systems and problems.

Role Details

Employment: Full-Time

Experience: 0–1 years / Freshers welcome

Work Mode: Remote

Shift: Night Shift (IST)

Location: Remote, India

📌 Operations Executive (Freshers) (India)
🏢 Triplespeed
📍 India