OPERATIONS & ADMISSIONS EXECUTIVE

Passionfoot Art Space LLP | Thrippunithura, Kochi

Passionfoot Art Space is a growing art and creative learning centre offering classes in art, dance, music and wellness.

We are looking for a highly organised, responsible and proactive person to manage our day to day centre operations and support sales and admissions.

This is a combined Operations and Sales & Admissions role. Operations will be the primary responsibility, while handling enquiries, follow ups and admissions will also be an important part of the position.

WHAT WE VALUE MOST

- Excellent organisational skills
- Strong attention to detail and accuracy
- High sense of ownership and responsibility
- Ability to work independently without constant supervision
- Robust follow up and time management
- Ability to handle multiple tasks in an organised way
- Clear and timely communication with management
- Professional communication and customer handling
- Genuine interest and knowledge in art, dance, music and creative learning
- Ability to understand and confidently sell creative programmes

KEY RESPONSIBILITIES

- Manage daily front desk and centre operations
- Coordinate classes, schedules, rescheduling and day to day requirements
- Coordinate effectively with teachers, students and parents
- Maintain student information, attendance and operational records
- Use Passionfoot's backend/CRM system and maintain accurate updates
- Maintain Excel and Google Sheets records
- Handle walk in enquiries and support admissions
- Follow up with prospective students through phone and WhatsApp
- Explain Passionfoot's programmes and help customers choose suitable classes




- Follow up with enquiries and support the conversion of suitable leads into admissions
- Ensure important tasks are completed on time and operational issues are followed through
- Keep management informed about key updates, issues, customer concerns and operational matters in a timely manner

ART & CREATIVE INTEREST

- Genuine interest in art, dance, music or creative education is important for this role
- Should have a basic understanding of different creative and performing arts
- Should be willing to learn deeply about Passionfoot's programmes
- Should be able to confidently communicate programme details to students and parents
- Should be comfortable understanding customer interests and recommending suitable creative programmes
- Previous experience in an art or creative organisation is an advantage, but NOT mandatory
- An art degree is NOT required

REQUIREMENTS

- Minimum 2 years of relevant professional experience in operations, administration, centre coordination, front desk operations, academy/institute coordination or similar roles
- 3+ years of relevant experience preferred
- Strong Excel and Google Sheets skills
- Comfortable using CRM, backend and digital tools
- Experience coordinating daily operations and administrative responsibilities
- Previous sales, admissions or customer conversion experience preferred




- Comfortable handling both operational and sales responsibilities
- Strong customer handling and communication skills
- English: Mandatory
- Malayalam: Mandatory
- Must be comfortable working in a creative, people focused environment

COMPENSATION & WORKING HOURS

- Fixed salary: ₹20,000/month
- Sales incentive: Up to ₹5,000/month for eligible admissions in management identified priority batches
- Working hours: 9:00 AM to 6:00 PM
- Working days: Monday to Saturday
- Weekly off: Sunday
- Full time, on site position

IMPORTANT This role is best suited for someone who enjoys working in an organised, creative and people focused environment.

The ideal candidate should be strong in operations while also having the confidence and ability to understand, communicate and sell Passionfoot's creative programmes.

A strong interest in art, dance, music or other creative fields is important. Formal education or previous employment in the arts is not required.

Shortlisted candidates may be required to complete a practical assessment before selection.

Pay: ₹20,000.00 per month

Application Question(s)

- This is an immediate requirement. If selected, can you join within 2 to 3 days?
- Do you have a genuine interest or knowledge in art, dance, music or other creative fields?
- Have you carefully read and understood the complete , including the role, requirements, working days, salary and sales responsibilities, before applying?

Education:
- Bachelor's (Preferred)

Experience:
- Operations or Administrative: 2 years (Required)

Language:
- English (Required)
- Malayalam (Required)

Location:
- Tripunithura, Kochi, Kerala (Preferred)

Work Location: In person

📌 OPERATIONS & ADMISSIONS EXECUTIVE (Thrippunithura)
🏢 Passionfoot Art Space
📍 Thrippunithura