Responsibilities

Key Responsibilities 1. End-to-End BGV Operations

- Manage the complete background verification lifecycle for hires across 25+ business units.
- Ensure timely initiation, tracking, completion, and closure of BGV cases as per defined TATs.
- Coordinate with TA Leads and BUHR teams to align BGV activities with hiring plans and DOJ timelines.
- Ensure accurate documentation, compliance checks, and resolution of discrepancies before onboarding clearance.

2. Vendor Management & SLA Governance
- Act as the primary SPOC for BGV vendors.
- Monitor vendor performance against SLAs, quality benchmarks, and TATs.
- Conduct periodic performance reviews, audits, and data validations.
- Drive corrective actions and support contract governance in coordination with the TA Enablement Manager.

3. Stakeholder & Escalation Management




- Handle BGV-related escalations from candidates, TA teams, BUHR, and vendors.
- Investigate adverse findings, red flags, and exceptions, and recommend actions in line with policy.
- Provide status updates, communication, and resolution timelines to stakeholders.

Behavioral Competencies
- Employee Development
- Entrepreneurial Mind-set
- Innovation Focus
- Outcome Orientation
- Stakeholder Partnering
- Strategic Orientation
- Team Orientation
- Transformation Mind-set

Technical Competencies
- Communication Skills
- Advanced Excel Skills
- MS Office
- Power BI Skills

Qualifications

Qualification & Experience

- Graduate in any discipline.
- Solid Excel and analytical skills.

📌 Officer (Ahmedabad)
🏢 Adani
📍 Ahmedabad