We are looking for Office Executives with prior experience in the loan/financial services industry . The candidate will be responsible for customer calling, loan login, and day-to-day operational activities.
Key Responsibilities
- Make calls to customers regarding loan products and requirements.
- Handle loan login and related documentation .
- Coordinate with customers and internal teams for smooth processing of loan applications.
- Manage day-to-day loan operations and follow-ups.
- Ensure accurate and timely updating of customer and loan-related information.
- Track applications and coordinate for pending documents or requirements.
- Maintain proper records and provide regular updates to the reporting manager.
Requirements
- 2+ years of relevant work experience.
- Prior experience in the loan/financial services industry is mandatory.
- Good communication and customer-handling skills.
- Basic knowledge of loan processes and documentation.
- Positive follow-up and coordination skills.
- Ability to manage multiple tasks and meet timelines.