- Maintain confidentiality and exhibit professional decorum at all times.
- Communicate and interact with clients in a professional, positive and courteous manner.
- Strictly adhere to company policies, process and procedures.
Key Responsibilities
- Sort, distribute, and collect internal and external mail.
- Process domestic and international courier shipments.
- Deliver tracked mail items and packages to employees and departments.
- Distribute office stationery and supplies across departments.
- Follow scheduled mail delivery and collection routes.
- Investigate and process unidentified or Ambigous mail.
- Performing clearance of outgoing mail drop boxes according to established collection schedules, ensuring timely processing and dispatch of correspondence.
- Performing printer and MFD checks, including toner replacement, paper refilling, and basic maintenance activities.
- Perform collection of Confidential documents from the CWD bins and carrying out secure destruction (shredding) of confidential documents.
- Supporting the reprographics team with various finishing activities such as book binding, lamination, cutting, and other related tasks.
- Support document fulfillment and special administrative projects.
- Maintain and update employee location databases, floor plans, and seating maps.
- Prepare monthly mail volume reports and operational metrics for management.
- Assist at the front desk and support client requests.
- Respond to mail-related phone and email inquiries.
- Coordinate ad hoc internal and external deliveries and collections.
- Liaise with courier companies and mail service vendors regarding delivery arrangements.
- Escort and monitor vendors while they are on company premises.
- Collaborate effectively with team members and provide cross-floor coverage when required.
- Maintain a clean, organized, and safe work environment.
- Perform additional duties and administrative tasks assigned by management.
Skills Required
- Computer literate and experienced in MS Office Suite
- Able to work in a fast-paced and time sensitive environment
- Attention to detail, responsible and organized
- Good communication and interpersonal skills
- Must work well in a team workplace
Shift Timings and Weekly-offs:
- 9hrs shift to be managed as per roster between 8AM to 8PM IST.
- Half day on Saturday (8AM to 12:30PM)
- Weekly-off on Sunday
📌 Office Administration Executive (Bengaluru)
🏢 Williams Lea
📍 Bengaluru
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