Designation- Network Engineer (L2)

Location- Hyderabad

Experience- 4+

Roles & Responsibilities –

- Implement, configure, manage, and troubleshoot Next-Generation Firewalls (NGFW) , including Fortinet, Cisco, and other leading firewall platforms.
- Configure, deploy, monitor, and troubleshoot VPN, ZTNA (Zero Trust Network Access), and secure remote-access solutions to ensure secure and reliable connectivity.
- Configure and troubleshoot energetic routing protocols, including BGP, OSPF, and EIGRP , across enterprise network environments.
- Implement, configure, and troubleshoot SD-WAN solutions across Fortinet, Cisco, and other leading vendor platforms.
- Configure and troubleshoot Proxy and Secure Web Gateway (SWG) solutions, including Forcepoint, Cisco, and other security platforms.
- Administer and troubleshoot TACACS+, RADIUS, Active Directory, and network authentication services to support secure user and device access.
- Configure, manage, and troubleshoot Cisco Catalyst, Meraki, Nexus , and other enterprise switching and routing platforms.
- Manage and troubleshoot Layer 2 networking technologies , including VLANs, STP/RSTP, EtherChannel, Port Security, trunking, and related switching protocols.
- Configure, manage, and troubleshoot enterprise WLAN environments , including SSIDs, authentication policies, guest access, RF optimization, and wireless security configurations.
- Monitor network and security infrastructure,



identify incidents, perform root-cause analysis, and resolve L2 network and security tickets within defined SLAs .
- Collaborate with L1/L3 teams, security teams, application teams, and vendors to resolve complex network and security incidents.
- Maintain accurate network documentation, topology diagrams, SOPs, configuration records, and operational reports .
- Execute firmware and software upgrades, configuration backups, device replacements, and preventive maintenance in accordance with established procedures.
- Plan and implement structured change-management activities , ensuring minimal business disruption and adherence to change-control processes.
- Perform network health checks, capacity monitoring, and proactive troubleshooting to improve network availability, performance, and security .
- Support incident, problem, and change management processes and contribute to continuous improvement of network operations and security standards .
- Follow established ITIL processes, security policies, operational procedures, and SLA requirements while managing enterprise network infrastructure.
- Provide technical support and guidance to junior network engineers and assist in knowledge transfer, troubleshooting, and operational best practices.

Interested Candidates can share resume to email: [email protected]

📌 Network Engineer (Hyderabad)
🏢 SHI Solutions India
📍 Hyderabad