Educational Requirements

Master Of Engineering, Master Of Technology, Bachelor Of Science, Bachelor Of Engineering, Bachelor Of Technology, BCA, BTech

Service Line

Cloud Infrastructure Services

Responsibilities

- Provide L2 support for middleware platforms and enterprise applications

- Monitor application and middleware environments to ensure high availability and performance

- Troubleshoot and resolve issues related to application availability, performance, jobs, interfaces, and middleware services

- Support deployment, configuration, and maintenance of middleware components

- Handle incident management, service requests, root cause analysis, and problem resolution within defined SLAs

- Coordinate with L1/L3 teams, development teams, infrastructure teams, and business stakeholders for issue resolution

- Perform log analysis, health checks, and system monitoring to proactively identify issues

- Support batch job monitoring,



restart activities, and interface/application recovery as required

- Participate in patching, upgrades, release support, and workplace validation activities

- Ensure proper documentation of incidents, fixes, SOPs, and knowledge articles

Preferred Skills:

- Technology->Java->Java Application Server

- Technology->Middleware Administration->MQ series

- Technology->Middleware Administration->IBM Websphere Message Broker->Websphere

- Technology->Middleware Administration->RedHat Jboss application server->Jboss

- Technology->Middleware Administration->Tomcat Servers->Tomcat

- Technology->Middleware Administration->WebLogic application server Admin

- Technology->OpenSystem->Python - OpenSystem->Python

- Technology->Oracle->PL/SQL

📌 Middleware and Application Support Professional (Bengaluru)
🏢 Infosys
📍 Bengaluru