– Microsoft Dynamics 365 F&O; Retail Consultant

Job Title: D365 F&O; Retail Consultant

Experience: 5+ Years

Location: Mumbai

Key Responsibilities

- Implement and support Microsoft Dynamics 365 Finance & Operations (Commerce/Retail).
- Gather business requirements and translate them into functional solutions.
- Configure and manage Retail/Commerce modules, including:
- Store Operations (POS)
- Retail Channels
- Product & Category Management
- Pricing & Promotions
- Loyalty Management
- Inventory Management
- Order Management
- Conduct fit-gap analysis and prepare functional design documents.
- Work closely with technical teams for customizations, integrations, and data migration.
- Support UAT, training, deployment, and post-go-live activities.




- Troubleshoot issues and provide production support.

Required Skills
- Solid experience in D365 F&O; Commerce/Retail implementation and support.
- Knowledge of POS, Store Commerce, Call Center, Inventory, and Supply Chain processes.
- Experience in requirement gathering, solution design, and business process mapping.
- Understanding of integrations using APIs, Azure services, and third-party applications.
- Experience with data management and migration activities.
- Excellent stakeholder management and communication skills.

📌 Microsoft Dynamics Consultant (Mumbai)
🏢 PwC
📍 Mumbai