We are seeking a highly experienced and dynamic professional for the position of Dy, Manager/Manager/Sr. Manager/DGM Operations (MICE). The ideal candidate should have strong expertise in international MICE operations, contracting, corporate handling, and vendor management with excellent industry relationships.
Key Responsibilities
Outbound MICE & Group Operations
- Handling complete outbound MICE operations and logistics
- Managing large international groups (50 to 5000 passengers)
- Experience in escorted international/domestic group handling
- Designing innovative MICE destinations and logistics feasibility
- Ensuring seamless on-ground support and execution
Vendor & Network Management
- Strong network with DMCs, hoteliers, transporters & vendors
- Maintaining relationships with international DMCs and suppliers
- Negotiating competitive rates and ensuring quality delivery
- Staying updated on global travel products and destinations
Corporate Sales & Business Development
- Building and maintaining strong corporate relationships
- Preparing tailor-made itineraries & presentations for corporates
- Converting leads through relationships and service excellence
- Creating new markets and business opportunities
- Maintaining business pipeline and achieving sales targets
Operations & Client Servicing
- Overseeing complete file operations of confirmed business
- Ensuring impeccable customer service and delivery
- Handling last-minute changes and operational challenges
- Coordinating with internal teams for smooth execution
- Maintaining high turnaround time and client satisfaction
Accounts & Documentation
- Maintaining accounts payable/receivable records
- Invoicing and budget planning support to corporates
- Knowledge of international visa processes
- Maintaining operational and financial records
Ideal Candidate Profile
15+ years in travel industry with outbound MICE expertise
Robust corporate and vendor network
Experience handling large international groups
Excellent leadership, negotiation & communication skills
Ability to manage pressure and deliver premium service
Strategic thinker with business development mindset
📌 Mice Operations (New Delhi)
🏢 Skh Global Travels
📍 New Delhi
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