Role Overview:

Responsible for end-to-end supply chain and fulfilment operations across B2B, B2C, e-commerce, Quick Commerce, and distributor channels, ensuring timely, accurate, and cost-effective order fulfilment.

Key Responsibilities:

- Manage end-to-end order fulfilment, warehousing, inventory, dispatch, and delivery operations across B2B and B2C channels.
- Drive e-commerce fulfilment, including order processing, SLA adherence, returns, and customer escalations.
- Manage relationship with Amazon, Flipkart, Mesho, Blanket, Instamart, Zepto etc.,
- Manage distributor order fulfilment, stock allocation, replenishment, and service levels.
- Ensure optimal inventory availability and accuracy across warehouses and distribution points.
- Coordinate with sales, e-commerce, finance, logistics partners, and warehouses to ensure seamless order execution.
- Manage 3PL/transport partners and monitor delivery performance, costs,



and service levels.
- Identify process improvements, reduce fulfilment costs, and improve OTIF (On-Time-In-Full) performance.
- Track and report key supply-chain KPIs including inventory turns, order cycle time, fulfilment accuracy, returns, and logistics costs.

Key Skills: Supply Chain & Logistics | E-commerce Fulfilment | B2B/B2C Operations | Distributor Management | Inventory Management | 3PL Management | MIS & Analytics | Process Improvement

Desired Candidate Profile

- 10-15 years of experience in Warehousing & SCM industry.
- Robust understanding of B2B/B2C Fulfillment, Inventory Management, Logistics Planning, Supply Chain Management (SCM), and Operations.
- Proficiency in using ERPs for managing warehouse operations.

📌 Manager - Warehousing & SCM (Chennai)
🏢 24x7 Corporate Solutions
📍 Chennai