Roles and Responsibilities

- 1. E-commerce Commercial Finance Management
- Manage and monitor financial transactions related to e-commerce and B2B channels, including sales, returns, receivables, claims and expenses.
- Ensure accurate and timely accounting, reconciliation and reporting of e-commerce transactions.
- Review Accounts Receivable (AR) on a monthly basis and identify ageing, leakage and recovery issues.
- Analyse commercial transactions and identify discrepancies, process gaps and financial risks.
- Drive corrective actions to improve financial accuracy and operational efficiency.

2. Claims & Receivables Management
- Drive timely closure of Quit Claims / commercial claims with B2B partners and timely reconciliation with canteen/modern trade business.
- Coordinate with customers and internal stakeholders to ensure required documentation and support are available for claim closure.
- Monitor pending claims and establish regular follow-ups to ensure closure within agreed timelines.
- Strengthen the return tracking process to ensure eligible SPF/return claims are filed within timelines.
- Conduct monthly reviews of AR and drive corrective actions for outstanding or disputed amounts.

3. E-commerce Portal & PPM Charges
- Own the analysis and tracking of Portal Charges and PPM expenses against budget and actuals.
- Ensure portal-related expenses are mapped correctly against the agreed rate cards.
- Monitor changes in portal charges and ensure that deviations after quarterly closure remain within defined limits.
- Prepare and share monthly analysis of PPM mis-capturing, Budget vs Provision, Business estimates vs Actuals with management.
- Identify opportunities to minimise commercial leakage and improve expense accuracy.

4. Process Digitisation & Automation
- Identify manual, repetitive and error-prone processes and drive their digitisation and automation.
- Work with IT and business teams to implement technology-led solutions for finance and commercial processes.
- Drive improvements in the Atomberg portal integration, particularly around:
- Unauthorised refunds
- Inventory tracking




- Transaction visibility
- Financial controls- Develop B2B sales capabilities within the Atomberg portal to enable incremental sales and better transaction visibility.
- Drive auto knock-off of invoices in SAP and other relevant finance automation initiatives.
- Identify opportunities to reduce manual intervention, financial leakage and reconciliation effort.

5. Audit & Compliance
- Ensure timely closure of statutory and internal audit observations within defined timelines.
- Coordinate with auditors and relevant internal stakeholders to provide accurate data, documentation and explanations.
- Ensure adherence to internal controls, finance policies and statutory requirements.
- Maintain audit-ready documentation and evidence for commercial and e-commerce processes.
- Identify control gaps and implement corrective/preventive actions.

6. Governance & Reporting
- Maintain appropriate documentation for commercial transactions, claims, provisions, reconciliations and audit requirements.
- Develop and maintain periodic MIS and dashboards covering:
- Claims
- AR
- Portal charges
- PPM charges
- Provisions
- Returns
- Recoveries
- Process improvement initiatives- Provide actionable insights to management based on financial and operational analysis.
- Track key commercial finance KPIs and ensure timely escalation of deviations.

7. Stakeholder Management
- Partner closely with E-commerce, IT, Sales, Finance, Business and Operations teams to drive business objectives.
- Manage relationships with B2B customers/partners wherever required for commercial claim and reconciliation closure.
- Translate business requirements into finance/process solutions in collaboration with technology teams.




- Ensure alignment between finance, business and technology stakeholders during process changes and system implementations.

Required Skills & Competencies
- E-commerce Financial Management

Ability to manage and account for e-commerce financial transactions including sales, returns, claims, receivables and monthly expense provisions with accuracy and timeliness.
- Analytical & Problem-Solving Skills

Ability to analyse financial and operational data, identify receivable issues, commercial leakage and process gaps, and implement corrective actions.
- Process Digitisation & Improvement

Ability to identify manual processes, prioritise opportunities for automation/digitisation and drive implementation with cross-functional stakeholders.
- Compliance & Audit Readiness

Strong understanding of internal controls, audit requirements and documentation standards, with the ability to ensure timely closure of audit observations.
- Governance & Documentation

Ability to maintain accurate and structured documentation to ensure transparency, compliance and audit readiness.
- Stakeholder Management

Ability to build relationships with Finance, IT, E-commerce, Sales, Business and external stakeholders, align expectations and drive outcomes.
- Attention to Detail

Solid attention to detail with the ability to identify inconsistencies, errors, financial leakages and control gaps while maintaining accuracy in high-volume transactions.

Qualifications & Experience

Education

- CA / MBA Finance or equivalent qualification.

Experience:
- 4+years of relevant experience in Commercial Finance, E-commerce Finance, Business Finance, Accounts Receivable or a similar role.
- Experience in managing e-commerce/marketplace financial transactions, claims, receivables and commercial settlements.
- Experience working with SAP and e-commerce/ERP platforms.
- Experience in process automation/digitisation and cross-functional projects.
- Experience handling internal/statutory audits and financial controls.

📌 Manager Commercial - Ecommerce - Mumbai
🏢 Atomberg technologies
📍 Mumbai