? Industry: Training | Upskilling | Ed Tech | Professional Certification Department: Sales &

- Business Development Experience: 5–10 Years Role: Manager – B2 C, Retail &
- Inside Sales Employment Type: Full-Time Work Mode: Work From Offic Location: Noida About the Role We are looking for a highly driven, target-oriented and commercially strong Sales Manager to lead our B2 C, Retail and Inside Sales business in the Training &
- Upskilling industry. The ideal candidate will be responsible for revenue generation, sales team management, lead-to-enrollment conversion, retail/direct sales, sales funnel optimization, forecasting and overall business growth. This is a hands-on leadership role for someone who can not only manage a sales team but also actively drive closures, improve conversion ratios, build sales processes and create a high-performance sales culture. ⭐ Preferred Industry Background Candidates with experience in Upskilling / Ed Tech / Professional Training / Online Learning / Certification / Career Education / Higher Education / Vocational Training will be strongly preferred.

Experience with leading Upskilling/Ed Tech companies is an added advantage, particularly candidates who have worked with organizations selling programs in areas such as:

- Technology &
- IT Upskilling - Cloud &
- Dev Ops - Cybersecurity - Data Science &
- AI/ML - Software Development - Digital Marketing - Professional Certifications - Career Transformation / Job-oriented Programs - Executive Education / Higher Education Key Responsibilities 1. Sales &
- Revenue Ownership - Own and deliver monthly, quarterly and annual B2 C sales and revenue targets.
- Drive enrollments, collections and revenue through Inside Sales and Retail/Direct Sales channels.
- Develop and execute sales strategies to consistently achieve and exceed targets.
- Monitor daily, weekly and monthly sales performance and take corrective actions.
- Drive high-value closures and support the team in converting critical/high-intent prospects.
- B2 C &
- Inside Sales Management - Lead and manage the B2 C Inside Sales team responsible for learner acquisition and enrollment.
- Manage the complete sales funnel—from lead allocation and qualification to counselling, follow-up, closure and payment.
- Improve lead-to-call, call-to-connect, counselling-to-enrollment and lead-to-revenue conversion ratios.
- Establish strong follow-up mechanisms and ensure no qualified lead is left unattended.




- Drive consultative and need-based selling rather than transactional selling.
- Retail / Direct Sales - Develop and manage retail/direct learner acquisition channels.
- Identify opportunities for offline and on-ground sales, partnerships, events, seminars, workshops and local business development.
- Build strategies to increase walk-ins, direct enquiries, referrals and retail enrollments.
- Work closely with marketing and operations teams to maximize lead generation and conversion from retail initiatives.
- Team Leadership &
- Performance Management - Lead, mentor and motivate Sales Executives, Counsellors, Team Leaders and other sales resources.
- Set individual and team-wise targets and monitor achievement.
- Conduct daily huddles, pipeline reviews, performance reviews and sales coaching sessions.
- Identify performance gaps and implement corrective action plans.
- Conduct role plays, mock calls and objection-handling sessions.
- Build a high-performance, accountable and target-driven sales culture.
- CRM, MIS &
- Sales Analytics - Ensure 100% CRM discipline and accurate recording of lead/customer interactions.
- Monitor the complete sales pipeline and ageing of leads.
- Prepare and review Daily / Weekly / Monthly Sales MIS and Revenue Reports.
- Track KPIs including:
- Leads - Connects - Qualified Leads - Counselling - Follow-ups - Conversion % - Enrollments - Revenue - Collections - Average Ticket Size - Revenue per Counsellor - Lead-to-Enrollment Ratio - Provide accurate sales forecasts to senior management.
- Process &
- Conversion Optimization - Identify bottlenecks across the sales funnel and implement improvements.
- Develop effective sales scripts, pitches, objection-handling frameworks and follow-up strategies.
- Work with Marketing to improve lead quality, campaign performance and CAC-to-revenue efficiency.
- Work with Academic/Product/Operations teams to improve the learner enrollment journey.
- Continuously monitor competitor offerings, pricing, programs and sales practices.

Candidate Profile We are looking for someone who is:

- A strong people manager and sales leader.




- Highly target-oriented with a proven record of achieving revenue numbers.
- Strong in B2 C / Inside Sales / Direct Sales / Retail Sales.
- Experienced in selling high-ticket education, training, certification or upskilling programs.
- Excellent at consultative selling, negotiation, objection handling and closing.
- Data-driven and comfortable working with CRM and sales dashboards.
- Strong in coaching and developing sales teams.
- Comfortable working in a quick-paced, high-growth and target-driven environment.
- Strong in communication, presentation and stakeholder management.
- Hands-on, proactive and capable of taking ownership of business outcomes. Must-Have Experience Mandatory / Solid Preference:
- 5+ years of overall Sales experience.
- 2–3+ years of experience in B2 C / Inside Sales team management.
- Experience in Ed Tech / Upskilling / Training / Professional Education / Certification / Higher Education preferred.
- Proven experience in managing revenue targets and sales teams.
- Experience working with CRM, dialers and sales MIS.
- Strong understanding of the complete B2 C sales funnel. ⭐ Added Advantage Candidates with prior experience in leading Upskilling / Ed Tech organizations or competing training and certification companies will have an advantage. Relevant exposure to companies operating in online learning, professional upskilling, technology training, bootcamps, certifications or career-focused education will be highly valued.

Education - Bachelor's degree in any discipline required.

- MBA / PGDM in Sales, Marketing or Business Management will be an advantage.

What We Expect From You Target

Ownership | Revenue Mindset | Team Leadership | Strong Closures | Data-Driven Decision Making | Sales Discipline | Customer-Centric Selling | Execution Excellence If you are a high-energy Sales Manager who thrives on targets, enjoys building high-performing teams and has a strong background in B2 C Upskilling/Ed Tech sales, we would like to hear from you. ? Apply Now Please share your updated CV at hr@ along with:

- Current CTC - Expected CTC - Notice Period - Current Location - Total Experience - Relevant B2 C / Ed Tech / Upskilling Sales Experience - Team Size Managed - Average Monthly/Quarterly Revenue Target &
- Achievement Subject: Application – Manager – B2 C, Retail &
- Inside Sales Subject: Application – Manager – B2 C, Retail &
- Inside Sales

📌 Managerc Retail And Inside Sales-training | Upskilling | Edtech | Professional Certification (Noida)
🏢 SkillzRevo
📍 Noida