JOB DETAILS

Job Title - Deputy Manager/Manger (Head - Housekeeping)

JOB PURPOSE To deliver set standards of cleanliness and upkeep, In-charge for Linen and Laundry

JOB RESPONSIBILITIES

- To be responsible for aesthetics and a well kept Hospital
- To be responsible for enhancing the Patient, Attendants experience at the Hospital

- Ability to correspond and communicate with both Internal & • External customers
- To be the one point contact and be able to attend and resolve Patient concerns and issues.
- Ability to evaluate and analyze Customer preference and feedback and guide efforts towards enhanced customer experience.

- To keep the motivational standards of team high at all times.
- To plan & monitor deployment of GDAs & • Housekeeping staff
- To ensure quality standards of cleanliness of entire premises

- To ensure grooming & hygiene standards of all staff
- To indent and ensure availability of linen, uniforms, stationary and other

non-medical supplies
- To maintain inventory of linen, uniforms , other supplies and discards.

- To ensure adherence to linen/uniform specifications.
- To observe all rules and procedures in respect of Hygiene, Health and Safety and Fire Prevention.
- To be responsible for:Customer amenities,Interior decoration,Laundry/Linen,Pest control,Waste Management





- To allocate duties to Housekeeping staff & • GDAs
- To inspect & audit Vendors to ensure standards of hygiene, cleanliness & • Maintenance are met.

- To provide Training to all Housekeeping staff & • GDAs
- To make Budgets for HK Dept.
- To track Expenses and Control Costs
- To be well groomed, punctual & adhere to company policies and practices.

- To have complete orientation of QMS and EMS system of Hospital.
- To have complete Awareness about Disaster Management Programme (DMP) of the hospital.
- To Comply with the service quality Process, environmental & occupational issues & policies of the respective area

- To Comply with patient safety policy
- To ensure secure utilization of equipments and proper waste disposal system.

V. JOB REQUIREMENTS/SPECIFICATION Minimum Qualifications

- Graduate in Hotel Management or equivalent

Experience

- 6-8 years of experience in managing housekeeping/Facilities Management

Language Skills

- English
- Hindi

Behavioural Skills

- Planning / Organizing
- Leading by Example
- Problem Solving & Decision Making
- Ability to handle multiple priorities

- High Professional ethics and standards
- Ability to train and monitor workforce

📌 Manager (Delhi)
🏢 Apollo Hospitals
📍 Delhi